i am absolutely distraught and angry on behalf of my best friend, who is devastated by the recent change from shredded lettuce to block lettuce. this change has completely ruined their dining experience. the shredded lettuce was perfect, it added the right amount of crunch and was evenly distributed throughout their meal. now, the block lettuce is cumbersome, uneven, and completely alters the taste and texture of their food. it’s incredibly frustrating to see such an essential part of the meal be changed so drastically. please bring back the shredded lettuce for the sake of loyal customers like my best friend, sarah.
EDIT: dear darrin, i want to sincerely apologize for my recent outburst regarding the change from shredded lettuce to block lettuce. my reaction was fueled by my deep concern for my best friend, sarah, who has been quite upset by this change. however, i realize that my frustration was expressed in an inappropriate and unproductive manner.
please know that my intent was never to be disrespectful or unkind. i understand that change can be difficult, and i regret letting my emotions get the best of me. thank you for replying darrin, you are a great owner who cares about...
Read moreUnfortunately I tried this restaurant for the first time when we had a huge dump of snow in the entire Lower Mainland! I ordered it through Uber Eats and it took about an hour and a half to receive my order. Now I’m NOT faulting Chachis for the delivery time but the sandwich was not quite what I thought it should be either. The pic showed a fat sandwich that was just packed with meats and cheese and other condiments, yet when I received it it seemed a little lacking in the meat department. It was mostly bread and lettuce and that was a real shame because what meat was in there was really good. I can imagine what it would have been like had it been properly dressed. I will definitely try this place again but only if the weather is good and maybe only if I can pick up the...
Read moreWonderful quality food and great service.
I look forward to another visit. I had the vegetarian sandwich (“the vedge”) and my mom had the blackened chicken Cesar (both were hot, light, fresh & filling… smelled great!)
Better than Arby’s or Quiznos (not greasy at all, tasted homemade).
it was nice & it was tasty, so I will definitely be back again. It’s simple & it’s very flavourful. I want to support healthier & fresher fastfood options in our food court.
They are also a local chain so I like that too. I would definitely use their catering/pick-up options for a work meeting or for a picnic.
I also really like the aesthetic of the simple logo-less brown paper packaging and I love that it’s also 100% compostable. It’s a lot like something you’d find at...
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