Contemporary, counter-serve Mexican hub for made-to-order burritos, bowls, tacos & salads.
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Beware!!! MOLD in soft taco!!!!!! We went there to dine in. We ordered trio soft shell taco. Staff took a taco from the already opened pocket which had black spots in it. She showed it to the other staff there and other staff told to use a new packet. So she put this mold Packet inside the kitchen and came out with a new packet. Everything is happening in front of us. I asked here is that’s mold. She brushed it off without answering my question and proceeded to make taco. She did not even had a concern. I asked her if she has changed the gloves. Earlier she was touching and rubbing the black spot mold to see what it was. After I asked her if she changed the gloves, that’s when she removed the old one and changed to new one in front of us. We have a toddler and food safety is our big concern. We are never coming back here. Food is not fresh and staffs are very bad with...
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Food: The food at the serving station wasn’t refresh. It looked stale!! Further, the way the burrito bowl how it was served in a card board cake box. Which was felt how the left over food is being served.
Service: The service was absolutely slow. Even though we were the only ones who the server (she ) was serving. Atmosphere: The other mucho burrito location are way better!!! I am friends with a a location owner of mucho burrito store in Calgary. I know what the standards are. It’s absolutely below standards !
Suggestions: The corporate mucho burrito needs to train and audit this store. Courtesy, mannerism, body language of the hospitality needs to be imbibed.
MUCHO BURRITO CORPORATE, please pull the game up. Bad...
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5 stars only for “Amrit”. She was super nice and helpful. She was explaining us the discount for goodlife member about the double protein as we had a goodlife memership offer on our phone. We asked her to add extra chicken for whatever the original price of the bowl was. But there was a co-worker, a chinese guy. Not sure what happened but he thought that Amrit was not doing something right and criticized her and made her feel bad about what she was doing and came over and said “want to clear things up” which “Amrit” already explained us. Management should how co-workers makes other people bad in the work environment for doing things right too. Appreciate...
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