Upper Crust — Restaurant in Greater Strathcona

I would give this hashery 0 stars, if I had the endowment to do so. Notwithstanding their tender vittles were free from obscenity and we were quite fond of the palatableness. Our serving wench Moira, who very well may have transpired to be masquerading as the dark lord Lucifer was another matter. She treated us like common peasants irrespective of our distinguishable affluence. Alas! As I was the preeminent tactician of said assembly's conjuncture (an associates prenuptial memorialisation), I was tasked with finding an eatery that would suffice to our discriminating tastes as well as pre-ordering our nourishment for this exclusive happening. I first rang the overseer of said establishment, Megan. She was quite cordial as well as a virtuoso of her chosen occupation. The woman familiarized me to conduct my transaction via my handheld interweaving networking doohickey, to correlate a list of dishes to be consumed, as well as procured and contractualize the appraisement expenditure. This is where we were fortunate enough to persevere an encounter with Moira, Mephistopheles in the flesh! She was hospitable and accommodating at the commencement of our milestone celebration (I'm willing to give credence to the she-beast's ability to seduce us henceforth into a quagmire of complacency upon our first arrival). As mentioned in my prior proclamation, the sustenance provided was satisfactory and arrived post-haste. However, this is when we began to discern that there may be something sinister and evil lurking within Moira the serving wench, (But alas this won't be realized until our contract was subjected to the scrutiny of my peers). Being that we pre-ordered with our doohickeys and as a matter of fact our cumulative expenses were cited and contractualized in days of yore, we finished our rations and compensated the hashery. Unbeknownst to us. upon returning to our duties at the institution for the physically sick, we soon substantiated, that Moira falsely inflated our encumbrance. We have now concluded that she is obviously a parasitic lanspresado. The she-beast made off like a highway man in the night with our hard-earned Ducqets! Moira would later claim that the doohickey network's bill of fare was outdated, but the subsequent IOU indebted to our credit establishment was already grossly over-charged. I spend my days curing the four humors, my appendages elbow-deep in medical leeches! Only to be bereaved of my finances by the devil herself! It had come to light that Moira had added an 18% Gratuity to our assemblage of 19 personage, as well as added a "Demon-itized" tax of 2 Ducqets per head. Upon hearing of such a devious act. The assertive one they call Yfruk, a Caribbean voodoo princess, who's splendour, grace and exquisiteness is only out matched by her prowess in the art of voodoo, charms and emphatic incantations, was summoned by thy sanitarium's overlord "the wise one", to take swift, grievous revenge upon the insidious hashery. Unfortunately, Yfruk was met by a devil wearing the flesh of a human. She underestimated the demon's prowess and magical ability to prevent one from getting a word in edgewise. Then out of nowhere, a half-man half-woman creature known only as the "Maître d" emerged scented in a cloud of Drakkar Noir. The evil was powerful in this creature (speaking in a guttural yet nasally reverberation). Yfruk was shown the door with a simple incantation of "If you don't like our eatery, there's the door girlfriend! You're welcome to depart and never return! byeeeee...". All that being aforementioned, I implore future personage tempted to partake in this hashery's cuisine to beware of the she-beast Moira and the half-man half-woman Maître d! Their evil thieving ways know no bounds!!! They may alleviate you of your currency if serious attention is not given to the bill of fare. Perhaps, you may even lose your soul via the succubus Miora and the one known as...

I used to love this place, but, over time, it has taken a turn for the worst. Sadly, I have to write a very poor review for this restaurant on three counts...

Passive aggressive, unprofessional, VERY poor service. Confusing and irritating policies regarding payment (the restaurant is divided in two and makes people pay repeatedly, unnecessarily, frustrating both customers and staff). Non-existent management/ownership (I tried to discuss/remedy this issue without posting publicly and was starkly ignored).

The quick description of what happened is that: I asked a simple question about how to pay the bill in one simple transaction, the waitress was quite rude and unprofessional in her response and management couldn't be bothered to speak with me (even given a weeks time to do so). I'm not being petty... I'm professionally trained as both a chef and a server. This was a gross lack of interpersonal respect and a glaring absence of professionalism from all parties involved.

It's really quite surreal to see this place downgraded so much from the old days. It appears the Upper Crust is so lush with old-time-regulars that it can't be bothered to be conscientious and accommodating without sowing seeds of animosity.

I won't be returning and I caution you in your attendance. I have never experienced such pronounced-hostility and disrespect from a server before. It's really not ok to treat people, let alone customers,...

Terrible experience. We’ve eaten at this restaurant for years and it will be a long, long time before we come back. What an embarrassment for us because we took friends who had never been here before.

Last night was the worst experience we’ve ever had in all the years of going there. The food is good, which was the saving grace. Service was terrible and the service people were not organized or attentive to our table. The restaurant was not full, just moderately occupied with guests but there was a large group in the back and the staff focused on their needs.

We had to constantly flag down our waiter for service. Other waiters would fly past us with water and not even look our way to ask us if we needed anything. They did not work as a team.

The our waiter was assigned to the “large table “ and us, and a couple more tables and he was in a flurry and flustered. Kept apologizing but didn’t ask the other waiter to help.

We’re not demanding guests but if we are paying good money for a meal we do expect good service. The parking for the restaurant is managed by the city and you are not allowed to park over 2 hours at the site, so because of poor service, waiting for food and then waiting for the bill, it took so long we were forced to be there over two hours and subjected to parking tickets.

Management needs...