BeaverTails- Queues de Castor (Jasper) — Restaurant in Municipality of Jasper

Went to support this local business. Showed up 3 seperate occations and the store was closed but the sign with the store hours stated otherwises. On the 4th attempt a guy walks up and unlocks the store. With an attitude he proceeded to tell me that they don't usually open during the week days. So why doesn't their sign say they are? I can see the sign has been changed several times from all the previously crossed out hours. First impression of this store was not a good one. If this guy was the owner, then he should learn how to run a business and if he is just an employee, then I hope the store owner is reading this review.

Re: A group of us tried to visit your store on Dec 26, 27 and 28. On Monday, we showed up at 10:30am, and saw your sign indicating opening was at 11:00am. We left and came back at 11:30am and it was still closed to our disappointment. A few minutes a man shows up to tell us the store isn't normally open during the week day. Perhaps he meant during the mornings? We didn't end up ordering because we felt that our business wasn't appreciated. We will have to try the...

I recently went with my daughter to the new Jasper location. Being a local, I was excited for the new addition to town. While waiting in line, there were a few things that concerned me... especially during a world wide pandemic. The front staff taking orders (black shirt.. possibly manager) was not enforcing social distancing guidelines. While I understand that some businesses have chosen not to enforce their employees to wear masks, this particular business has chosen to not follow extra precautions regarding the coronavirus. The man at the front taking orders was on his phone walking around the kitchen/prep area. He was also NOT washing his hands before taking orders. The man also yawned into his hands and proceeded to give an item to a guest. All of this especially concerns me because Jasper is a small town with limited hospital resources that would be highly impacted should an outbreak of COVID-19 occur due to lack of preventative measures taken. I am giving this review 1 star with the expectation that management will start improving their...

We stopped by this outlet during our short trip to Jasper, and taste-wise it was just as good as any other location. The base was crisp, and adding ice cream on top made it even better. They were out of boxes, so we had ours on paper, but honestly it didn’t matter since we finished quickly, it was that tasty.

That said, I do want to call out something concerning. None of the staff handling food were wearing gloves, and what really stood out was that the cashier, who was also taking payments and touching the screen, was handing food to customers without washing his hands in between. I actually saw him touch the food directly after handling cash and cards, which raises serious food safety concerns.

The location is central and the product is great, BeaverTails never disappoint on taste, but I strongly hope management addresses this hygiene issue. It’s a small change that makes a big difference for customer...