Table Rock Market — Restaurant in Niagara Falls

We were there for lunch. There were lots of people so we tried to have something that would not be a long queue to wait. My friend ordered chicken nuggets and poutine (they were not too bad) with coke, I had the ramen (which I couldn't believe a ramen could be such a small bowl and it only simply put the instant noodle with a bit of vegetables...) Later in the afternoon when we finished the Behind The Falls scenes, my friend had to reply an email so we sat down there again for a snack and drink. I had a hot chocolate and a pie and my friend had a cup of coffee. I found in my travel booklet I could have a free drink when we bought the set earlier at lunch, so I went to the counter with the voucher. It was quite some long queues when we were at the tourists spots for Behind the Falls so more liquid to replenish would be nice. I had the coke for free and in total we purchased a few times in that market since we were not familiar with the restaurants there. That was our first trip in Niagara falls so may be next time we would find something much more nicer to eat when we watch...

My experience at Swirl: Ice Cream + Treats was unsatisfactory due to the unacceptable behavior of the employee stationed at the counter. Despite the unavailability of soft serve, we inquired about other options and the presence of solid chunks in the strawberry ice cream, as we intended to share it with our 1-year-old. However, the employee responded impolitely, stating that it was not her concern what we fed our child. We simply sought information about the product and not parenting advice from her.

Furthermore, we noticed that she treated customers differently based on their ethnicity, displaying a more favorable attitude towards Caucasian customers while being unpleasant towards those from other cultural backgrounds. In fact, when another family (who were Southeast Asian) arrived behind us in the queue and their children had queries, they too were served with rudeness. It is disheartening that an individual with such a discriminatory attitude is employed at a customer service counter in an international travel...

This place should be renamed FEEDING TIME AT THE ZOO: I suggest the manager tries to consume some of his own product with the implements he/she expects their clients to consume it. how do you consume soup with a flat wooden spoon;? how to you decently enjoy a hot americano coffee out of a fully enclosed paper baby sipping cup?; how do you eat a high stacked $25 burger with no plate, a blunt wooden knife and a wooden fork with no prongs - and if then expected to eat this 5 inch high burger by hand, then how do you avoid stabbing your chin with the spike stick that holds it together (a was dabbing up blood through the meal)? The answer is that everyone increase has to eat like cavemen and the place is like a zoo.

Awful place. When paying full price for most so-so food it would at least be nice to be able to enjoy eating it instead of participating in an...