Wingz N Thingz Pizza — Restaurant in Niagara Falls

Honestly, this place does not even deserve 1 star. I called them and placed my order and while placing my order I advised of my address in GREAT detail. All was fine and my delivery charge was $5.00, wait time 45 minutes. After waiting 30 minutes, I receive a call and was advised that my delivery charge was now $15.00. I questioned why and the reasoning was because I live too far, but I live off of the same street they are located on and because they had to use a third party delivery company.. I was upset that I was receiving this call 10 minutes prior to receiving my order. I declined the $15.00 delivery charge as I was told different and it wasn't my fault that the mistake was the person who took my order.. The girl who originally took my order just kept making up excuses that didn't make sense at all.. So, the owner comes on the phone and says that he is busy and would talk to the delivery driver to see what can be done and call me right back.... 15 minutes passes by no call... waited another 10 and still nothing. I would never order from here, their incompetence is unreal. No customer service skills whatsoever. A company should have better management skills to correct situations such as: unhappy customers due to their employees actions.

In addition; their website states that if you order online you would receive a 10% discount, so I ordered online, got a confirmation code, but didn't get an option of delivery... that's why I contacted their store to confirm delivery. The person (a girl) on the phone told me they didn't receive any order online, despite the confirmation code.. and she said the 10% only applies to walk-ins... where does it say that on your website... oh wait, NO WHERE! Note for the owner: Be more organized and don't false advertise to your potential customers!

Never got to eat their food, but after this wouldn't trust it anyways. Pizza Hut,...

Came to the Falls for a night away from the city and stumbled upon Wingz N Thingz while searching for late-night food. Let me tell you… this place didn’t disappoint. Me and my friends got the pizza and wings, and wow… the flavors were incredible! The pizza was filling and hit the spot perfectly.

What really stood out though were the people. Prav and Cathy radiate such positive energy and kindness—it felt like catching up with old friends. They were so welcoming and genuinely helpful, truly beautiful souls. Cathy shared a little about her daughter, who’s competing in dance and fundraising to cover the cost of her dance routine outfit. If you’ve ever been involved in dance, you know how ridiculously expensive those outfits can be.

What makes this place extra special is the chance to not only enjoy some incredible food but also to support a young girl with big dreams. Cathy’s daughter is putting in the work, and with our help, she can focus her energy on winning that competition instead of worrying about the financial burden. Whether you’re stopping in for the delicious food or just passing through, consider donating—it’s such a meaningful way to spread love and positivity.

Let’s come together as a community and help this amazing family turn their dreams into reality. A little kindness goes a long way, and your support can truly make a difference. Swing by, grab some food, and share in the...

I placed an order through ubereats on Saturday july 18,2020. I called the restaurant to confirm the order. I told them as it was a hotel delivery and i had informed front desk that once delivery arrives , to inform me and reception said that they will. The lady on the phone at the restaurant told me that she wanted my room number as it was a hotel order and she clearly said "it was the hotel policy that orders cannot be left at reception desk". I checked with reception again and they said the hotel did not have any such policy and they respect client privacy and they inform their guests when food orders are delivered to reception desk. This shows that restaurant phone attendent lied and the hotel has asked me to give them the information about the restaurant so that they can bring up the issue with ubereats as they dont like restaurant giving wrong information to their guests using their names when their guests order through uber eats. Will also be filling complaint with ubereats customer service, that this restaurant is giving wrong information about hotel policies to guest ordering from hotels The lady who i talked to on the phone was very rude and when i asked to speak to a manager .. she said to call back on a weekday and speak...