The Iron Duke on Wellington — Restaurant in Ontario

This was the most disappointing restaurant I have ever been to. I actually just left the restaurant and stopped to write this because I am so mad. I ordered the ribs, which are usually my pub fave! When the ribs came, the root beer sauce smelled awful, even the table beside us asked if the ribs had gone bad or something. After tasting the sauce I couldn't eat another bite of the meal, it was absolutely disgusting. Everyone else at my table also tried the sauce, and agreed that the sauce was horrendous. It tasted like a candy root beer sauce that had gone bad. I could not believe that $18.99 ribs could be this awful. My sister who had also tried the sauce then told our waitress how horrible it was, and she took the plate away. I was not offered another meal. Then at the end, when I would have expected some good customer service, I was told there was nothing wrong with the ribs, so the could only give me a 20% discount. I'm sorry, but isn't it the restaurants job to ensure that their customer is happy with their food? It is one thing if someone doesn't like something, but they are the only ones. But for my whole table to agree that they were disgusting, and have the table beside me ask if my ribs had gone bad, clearly demonstrates that there was something wrong with the ribs. On top of that we saw four of our friends coming in to eat (while we were still eating) and we encouraged them to leave because the food was so bad. I am very disappointed. As a student in this city, I love being able to support local places like this, but I felt my concern was not handled appropriately, and would not recommend this place to anyone. Sorry for the rant, I don't normally do this, I just feel this experience needs to be voiced so that other people don't have to go through the same...

I usually do not comment or make reviews but this was an awful experience. This is not a place for anyone who is not a redneck white male. We watched as a worker with blonde short karen cut hair (i believe is the manager) denied a family service while the restaurant had many tables available and they didn’t provide any solutions or put them on a waiting list. The way this family was treated was horrifying and the worker spoke to them how no one should ever be spoken to. This family was the only family to come in and have an accent. They were meeting people who were already seated and after denying them, no worker or manager came to speak with the people already seated or offer any kind of resolution. I could not enjoy my food after watching such an event and it honestly ruined the whole experience for me and my family. I have read similar reviews of the manager or owner and service in general being terrible, if you want to stay in business I suggest having better...

Really happy with this place. I've stopped in for a drink many times, but never really had a meal there or even spent a great deal of time until recently. A close friend of mine swears by their food and got me to come out to try it. Was not disappointed. The food here stands up against the food of many other, more expensive restaurants in the area. The atmosphere inside is also awesome, up-to-date but still maintaining that traditional feeling of history that Kingston is so well-known for. Staff were friendly and more than happy to help you pick one of their many beer to suit your tastes. (I personally enjoyed a nice, cold Smithwicks with my meal) Highly recommend to any looking for a taste of Kingston. I will be joining my friend in making the Duke a staple for...