Went there on Friday night, September 18th, with my wife and some relatives from out of town. The band, and I use the term loosely wouldn't know talent if it hit them in the face. Some guy up rapping that sounded like a dog had been hit by a car. This in an Irish Bar, mind you. Final straw, went to the men's room and there are two guys in the stall together, either doing the George Michael, or something which I really didn't care to find out. I left and asked to speak to the manager.
I was greeted by a woman who couldn't have been a day over 25. I knew right away my complaint was going nowhere. The doorman, who I believe knew one of the guys in the stall wasn't more than three feet away during my entire conversation with the manager. I've been visiting that bar longer than any of them were born, and honestly I was disgusted with the entire visit. Bar service was slow, one of the girls behind the bar seemed more inclined to cheer on the band than serve paying customers. The computers went down, and two in our party were waiting for drinks. We were told very rudely by the barman that the system went down and they would get to us, yet other persons at the bar, who hadn't been waiting as long for drinks were readily being served.
All in all a terrible experience, and I was embarrassed to bring our out of town relatives there. Too bad, it used to be a great place for live entertainment. Personally I'll avoid it like the plague in the future. It's a disgrace to...
Read moreLoved the interior, very open and spacious. Went there with a large group of friends. 10 to 15 of us appeared to be the only ones there. There ended up being a couple on the patio and a like 3 people in the front part of the building. The service was extremely slow. Not sure if its due to new employees or not. Waited 20 mins for a drink. Not a round of drinks. Just one drink. When our meals arrived the members who had fries as a side, literally had like 10 to 15 fries. Normally when fries are a side, you have a nice little mound on your plate, the fries sat flat on the plate, thats how few they had. We had a friend arrive late, and placed an order as soon as he arrived. An hour later as the rest of us were ready for our bills he still had no meal. I went to inquire about this and they had said that there was some kind of communications problems between the kitchen and server and they were now making it. So he ended up getting his meal in a take out container. Then when the bills finally arrived, my friends meal and drinks were placed on two other members bills and he didnt get a bill at all. Unfortunately, it appeared that there was a lack of training and skill, time appreciation and customer ssrvice. For that reason i am giving the place a 2 star rating. I still enjoyed my company, but the service and lack of attention to basically the only costomers during the time frame we were there, will be my reason for...
Read moreHave been a big fan of the Tir Nan Og for almost two decades. I've seen it change hands many times, sometimes for better and sometimes for worse.
Hostess was friendly and attentive. Bartenders are great. Food was hot and tasty, beer was cold and tasty. There was a small mix up early in the night with regard to a salad but was resolved quickly. Building is clean and in relatively decent repair. Not much has changed since I started going there but that's part of the charm.
A get together last evening for some old friends turned a little sour when one of their servers coldly refused to serve us, for no reason and with no explanation. While loud, we were nowhere remotely close to unruly, and we were super polite to the waitress that had served us before the new guy took over. When requested, the manager came by and couldn't give us an explanation for why the server refused but did allow us to stay and be served by another server. It was all very awkward, but it seemed like their professionalism was very low end for an industry that should value it's clientele. It seemed like they were angry the entire time and could not explain why.
This place has some stellar staff that make the establishment worth the few frustrations you might run into, but the server and manager we dealt with need a...
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