ChunYang Teas — Restaurant in Toronto

Edit: this is the only bubble tea place I know in the world that won’t let you adjust the sugars and ice levels of your drink, which I understand sugar level, but ice level? Like literally you’re making it from scratch and just don’t put ice or less. Are they that cheap that they don’t want to give you more tea/juice? I’m disappointed in their quality too, tea doesn’t have enough tea flavour and fruit tea doesn’t have enough fruit flavour. I’m so upset I spent $200 at this place for a gift card that now I have to finish, to hopefully not them closing down any time soon. I don’t see why people would be repeat customers if their quality tastes like water.

I got their oolong latte and it was the most watery sugar tea I ever drank. Might as well have mixed sugar and water together. There was no tea taste at all. I would highly not recommend ordering any of their milk tea drinks. Their fruit teas on the other hand or a little better because at least the fruit tea masks the lack of tea taste. I regret getting the promotion they had for paying $100. Hoping they don’t close down before I finish...

They could improve a lot by simply using the correct words in both Mandarin and English on their menu. I tried to order one of the drinks from the “Top 10” list, but the name was confusing, in Mandarin it said “Oolong Tea with Milk and Red Bean,” but the English version didn’t mention oolong tea at all.

Because of this, I politely asked the staff whether the drink actually contained oolong tea. Unfortunately, her attitude wasn’t great. When I tried to explain that I was asking because of the confusion on the menu, she responded with, “OH I DON’T SPEAK Mandarin.”

That wasn’t even the point!! If I expected her to speak Mandarin, I would’ve spoken Mandarin to begin with. Maybe she was having a bad day, and I get that, but a slightly kinder response would’ve made the interaction so much better.

And to the owner: it would be great if you could either correct the wording on the menu or just...

It was my first time ordering here and had some questions for the cashier. The guy seemed really impatient even though there were no other customer in sight. After I got my receipt, I noticed it didn’t say “iced” so I just wanted to verify with the guy and he got so aggressive and kept repeating “you ordered regular didn’t you???” I don’t think his English communication was too great, so I was confused…just wanted to know if I ordered iced. He didn’t even start making the drink yet, so I thought it was fair to stop him from making a drink I didn’t want. I decided to drop it because he was getting angrier and angrier. I ended up watching him and his coworker making the wrong drink and getting an order that I didn’t want but I was too scared to tell him…so I just took it and threw it in the trash. Wasted $12. Maybe he was having a bad day…..it was an extremely...