Scaddabush Italian Kitchen & Bar Front Street — Restaurant in Toronto

Terrifying Experience – Personal Belongings Stolen Right From Under Us

I had an extremely upsetting experience at Scaddabush Italian Kitchen & Bar Front Street on August 2nd, 2025 at noon time. I visited with my family (a party of six), and shortly after we were seated, my backpack was stolen right off the back of my chair. We were seated at the side of the restaurant where there was very little foot traffic, and there was no one seated behind us.

Only 5–10 minutes into our visit, after greeting the waitress and receiving water, I turned around to get something from my bag—and it was gone. The most likely time it was taken was during the brief interaction with the waitress, which makes the situation even more disturbing.

I immediately reported it to the staff and asked whether there were surveillance cameras that could help identify what happened. Shockingly, I was told that while there are cameras, the footage can only be accessed by their back office team—who wouldn’t be available until Tuesday, due to the weekend and a public holiday on Monday. So despite the seriousness of the situation, no one was able or willing to check the footage promptly.

To make matters worse, I later found another Google review from months ago describing a nearly identical incident, where someone’s belongings also went missing from their table. That reviewer even suggested the possibility of staff involvement, which I now can’t help but consider, given the strange timing and lack of other people around.

While I can’t definitively accuse anyone, the lack of urgency, accountability, or even basic assistance from the staff is absolutely unacceptable. This place does not feel safe.

I strongly urge others to avoid this location, or at the very least, never take your eyes off your belongings. This experience has left my entire family shaken, and we will not be returning.

UPDATE:

The restaurant replied to my review and asked me to email them so they could “address my concerns.” I sent the email with my contact information right away, as requested. However, it’s now been over 8 hours, and I have not received any response from the manager or anyone from the restaurant. Given how serious this situation was, the continued lack of urgency or follow-up is very disappointing.

FOR THOSE WHO STILL PLAN TO VISIT THIS LOCATION — YOU’D BETTER HOPE THE THIEVES TAKE THE HOLIDAYS OFF, BECAUSE THE...

Never going back. Upon arrival you notice the great atmosphere right away and we were lucky enough to get a table immediately on a busy night with multiple events in the area. We were not the exception with an event of our own we wanted to make it to. Our waitress greeted us shortly after were were seated and being as I have some Challenging food sensitivities, I asked about cooking oils used in the foods. Seeing as hydrogenated oils like canola and vegetable oils cause inflammation and cause me various pains and headaches for days I wanted to stay away from that. The response we received is that she was pretty sure it was olive oil (perfect! I thought) and proceeded to figure out what I wanted. We placed an order for a bruschetta to start and a pizza for our main. After a long while our waitress came back and advised me Canola oil was used in the tomato mixture of the bruschetta… we decided to order it away seeing as my friend could have it and I did not partake despite the fact that I was starving by point. 30-45 min into our seating, she came back once again and advised us that Canola oil was used for the pizza dough and asked if I still wanted to proceed and also offered fo bring a menu. Unfortunately, she had waited so long to enquire that at this point, we no longer had the luxury of time on our side, seeing as we had tickets for a live performance. So we reluctantly went ahead with the pizza. When it came to the table we were advised that the basil oil that comes with that pizza was also made of canola oil so they opted not to put it on and offered chilli oil instead. I agreed so long as it was olive oil based. When our waitress’ colleague came back with dried chilli flakes, she kindly and regretfully notified me that canola oil was used for EVERYTHING (except for the fry dressing station). Although the pizza dough was quite delicious, the inflammation quickly came into effect leaving me with a headache and joint pain that was settling in as we waited for the bill. Not how I wanted to spend my evening.

I cannot refer to this establishment as authentic Italian cuisine seeing as there’s no olive oil in the establishment what so ever. The prices would certainly have you...

What started as a quick afternoon snack turned into a delightful full meal, all thanks to the amazing ambiance, food, and service at this charming restaurant. We initially planned to stop by for just a quick bite, but the cozy, inviting atmosphere and the mouthwatering aromas quickly convinced us to stay for more.

From the moment we arrived, Mark, our server, made us feel right at home. Friendly, attentive, and knowledgeable, he took the time to explain the menu and offered great suggestions. He had a knack for knowing just when we needed something without being intrusive, making the entire experience feel personalized and seamless.

We kicked things off with the calamari, and it was absolutely fantastic. Fresh and crispy, the golden rings practically melted in your mouth with each bite. Perfectly seasoned and served with a zesty dipping sauce, it was a light yet flavorful start that set the tone for the rest of the meal.

Next, we tried the Margherita pizza, and it was an authentic Tuscan masterpiece. The crust was perfectly thin and crispy, topped with fresh, tangy tomatoes, creamy mozzarella, and a drizzle of olive oil. The highlight? The unique experience of scissor-cutting your own pizza! It was such a fun, interactive touch that added to the overall charm of the meal. We truly felt like we were enjoying a piece of Italy right here in Toronto.

For pasta, we had two dishes that were absolute winners: the Pesto Alfredo pasta and the Spicy Vodka Rigatoni. The Pesto Alfredo was a creamy dream, with the earthy flavors of basil and garlic blending perfectly with the rich Alfredo sauce. The Spicy Vodka Rigatoni was a little spicy but balanced beautifully with the fresh, tangy tomato base. Both dishes were incredibly fresh, with the pasta cooked to perfection, offering a satisfying bite in every forkful.

By the end of the meal, we were completely satisfied – and a little surprised at how we had come in for a light snack but ended up indulging in a full-on feast. The combination of excellent food, a warm atmosphere, and outstanding service made for a truly memorable experience. We’ll definitely be back next time...