New Joongwon Korean Chinese Restaurant — Restaurant in Vancouver

The overall food is 3/5, service is 0/5.

TLDR; Waiter and Waitress made up things and began bombarding my table with condescending questions. The overall service of this restaurant is TERRIBLE. GO AT YOUR RISK!!!

The poor service started as soon as we walked in, I walked in around 11:40am ( I went early as I knew this was small restaurant so I came in early to try and get a table ) to get table of 5. We were told there was only 1 table available that can seat 5, however a party of 2 was already seated there. The waitress offered to seat us 3 and 2 which I agreed.

Arguments than ensued:

1. When my party arrived the waitress yelled at the two people who tried to sit down at the table and said, "No, you can't sit there you need to sit by the door." They table was setup for them so I was confused why they weren't allowed to sit there.

2. I ask if we could be move to the table for 5 as they people had left the waitress agreed, however when we moved she said in a b*tchy tone, "Did I say you could move there?"

3. The waiter who had just walked in and said in a condescending tone, " Do you have a problem?" They began speaking in Korean and the guys in a b*tchy voice starts yelling at our group, clearly omitting facts that occurred.

4. One of our meals didn't arrive when we asked the waiter where the food was he started on about the seating again saying did you yell at the waitress about the seats. At this point I was fuming and told him all the facts then he just ignored me and said that we ordered was after everyone came in, which was untrue as all of our other food had arrived already.

The overall service of this restaurant...

I came here once before Covid, and felt disappointed for the dinner experience and service.

The space of the restaurant is not very big. We sat at a small table,where is very very close to the one nearby, as if we came toghther. The people next to us kept talking and laughing loudy since coming, you could hear their voice in the whole restaurant, that's almost ruinning our dinner.

We explained the situation to the waitress and asked for seating change to the bar table, she allowed but said, "this time is okie, it's not allowed next time." What? We didn't request for the change unrasonably, why the customer who just have basic dining requirement is "unallowed", and the customers who kept effecting others are "allowed". Are we in a public location and should respect others?

I am not complaining about the customers, since I came to eat and had expectations on the restaurant, not other customers. But I hear no Sorry after all this happen, and was told not to do next time?!

It's really an unhappy and disappointed experience, will never come back . No comment...

Food is great. Their sweet and sour pork has a thin crispy layer of fried breading, and the size of the pork they used was a decent pork cutlet size. I say this because lots of Korean restaurants serving sweet and sour pork cover a tiny amount of pork in layers of breading to increase the portion. Also no pork smell - good job!

Noodles were also great, but if you order spicy level 3+, you are looking for trouble. I ordered level 4 without knowing what's coming and I thought I was gonna faint. The staff actually told me that a few non Korean customers tried to finish level 4 or 5 and threw up. (They have up to level 10). If you're looking for a solid Jambong noodle, then just pick level 1.

Service could be a little better. They asked us to wait outside as soon as we walked in without letting us know how long the wait time was. They also didn't serve the sauce that comes with tang su yuk (sweet and sour pork) until all the dishes came out + 5 more minutes and by then, my family were just dipping the pork in...