Miko Sushi Japanese Restaurant — Restaurant in Vancouver

I’ve dined at this restaurant a handful of times, and in the past, the staffs were much friendlier and down to earth. Unfortunately, this time, I was met with an unexpectedly abrasive and snobby attitude from the female staff members—all because I politely asked if I could be seated at a two-person booth despite having made a reservation in advance. As someone who prefers a bit of privacy and does not prefer open space seatings (when options are available) I didn’t think this was an unreasonable request.

Despite having made a reservation through my hotel in advance, I had arrived 14 minutes earlier than reserved time because I was anticipating a delicious meal after a long travelling trip.

As soon as I set foot into the store, the staffs looked at me with confused, flabbergasted expression on their face. I was told that the booth they had planned on seating me at was still occupied by another party at the time, and the available two person booth with reserved sign was for someone else, so they could only accommodated me at a four person table in the open space—which I accepted without issue. However, by the time I finished my meal, the two-person booth I had originally requested remained empty.

My question is why did they passed on their frustration on poor table management to their customers? They could have easily sat the party (the customers that were allegedly at my assigned booth) to the other booth, since the other guests (assigned to the booth they refused me to) were arriving at a much later time.

Hospitality is about accommodating all guests, not pick and choose specific guests. On this occasion, they seemed to have chosen unnecessary hostility and conflicting reasoning instead.

The Chinese female staff was also unpleasant to deal with. She made biased, uneducated assumption on how I would have felt about a soft shell crab dish, based on her experience with other guests in the past.

You really can’t judge a book by its cover and working in the service industry, maybe it’s wise to keep an open mind.

Regrettably, due to the unpleasant and hostile experience, I will not be returning. That said, thanks for the meals and the great experience...

As a person that eats sushi quite often, I have to say that Miko Sushi did not live up to the expectation that was set by the other Google reviews and reviews on Trip Advisor.

I found that the food was overpriced, and the quality of food that I received did not match the prices they were charging. A lot of their regular menu items I tried to order like the Aji, Kanpachi and Hirame(USA) nigiri were unavailable. For the nigiri that I did manage to order- (tako, hirame(JPN), and sockeye) were extremely small and lacked their distinctive flavors. The waitress recommended that I try the "Hon-Toro" also known as the bluefin toro (one of the most expensive things on the menu) and to my surprise the fish had a strong after taste of cheese. With my experiences with blue fin tuna (maguro) the belly portion of the fish is supposed to be glistening, bright pinkish red and marbled with fat kind of like a steak. However what I received was a very anemic looking tuna with no marbling what so ever.

Now in terms of things they did well... I would definitely recommend that people try the negitoro cone, the toro in the cone was fatty, juicy and glimmered as belly meat should. The tempura was also nice as well, the batter was crispy and held it's integrity all the way through. The softshell crab was alright but it wasn't anything too special.

In terms of the customer service... The server that sat us down and her son were kind however, she failed to inform me of the food that unavailable when she placed my order. The other server looked like she was angry and when she filled our water, was quite heavy handed and made me quite uncomfortable.

I personally would not recommend Miko Sushi to any of my friends. I feel like there are many other sushi places that serve much better quality fish and have those exotic or rare fishes that you won't find at regular or non authentic sushi places for way more affordable prices.

Food 2/5 Presentation...

Worst experience ever. We came in as a party of 6. We booked a week ahead of time for our family gathering and came in on time. First off some of the hostress just have no idea what they are doing, slow to respond. We waited 15 minutes until someone come to take our order. Food came and we start to enjoy our time. We then wanted to add more food and put in our second order. At this moment one of the waitress told us we only have 2hrs restoration and we need to order all our food right away. We were quite disappointed at this moment as we wasn't told in advance. We quickly order our finally add on and waited for the food to come. Our rest of the food did not arrive until the 2hrs mark. We try to eat as fast as we could while different waitress come and told us we have to leave. At the end we asked for the bill, which took 5 mins to come. We then continue to wait for someone to bring over the credit card machine. Not being able to enjoy our nite we gave them $17 tips. This is not our usual 15+% but isn't the whole idea of tips is for appreciation? We were then face with a hostile waitress tell us we have to pay 15% or more tips. So I guess tips is a mandatory fee? We explain why we gave a smaller tips due to how we wasn't told about the 2hrs time limit from the start. She then went on and say how things go both way and start getting mad as us. At the end of the day doesn't matter if the food is great, customer service is still part of the experience we consumer come out to enjoy. Me and my family just have the worst experience we ever have in the food industry today. I would say go somewhere else as Vancouver have so many amazing restaurant. You better off have your money...