Buffalo Bill's — Restaurant in Whistler Resort Municipality

Absolute atrocious service!

Of all the years I have been coming to Whistler, I have never experienced such appalling service and behaviour - which is saying a lot as it’s been over 20 years.

After having been there for over 2 hours with friends and paying well over $150 in entry fees as well as consuming over 2 pitchers with a half left - we were told that ‘our’ high table had been ‘sold’ and asked to move and stand holding half a pitcher (waiting next to be told that the spot we were standing on had now also been sold too). What a joke!

The whole place was full of empty booths but apparently our ‘unique’ high table was a must to have.

The Australian security and floor staff need a lesson in manners and etiquette in such an establishment in an international ski resort, one to which I will never been attending again and recommending so to all my friends and associates. ——————————————————————————

Hi Nic,

Thanks for the reply - but there was no confusion. My group and I are not in the habit of occupying ‘Reserved stables’ and unfortunately will not be attending your premise ever again.

I hope that future training of your staff and due diligence is taken is when dealing when customer service and that the proper etiquette is implemented so that this likely event doesn’t happen to other...

I attended Comedy Kitchen at Buffalo Bill's on November 9th, and the overall experience was very dissatisfying. I was surprised that even though I had purchased tickets beforehand, there was almost no seating and my husband and I were forced to stand for the entire performance, along with many other guests. The place was significantly under-staffed, and the food and drinks were highly overpriced. Furthermore, the woman who was introducing the original act, and who I'm assuming was an organizer of Comedy Kitchen, was incredibly unprofessional. I found her demeanour unwelcoming and over-the-top. During the performances, there were guests that were loud and inconsiderate, and this woman was walking around telling them to 'shut the f**k up.' While I appreciated someone trying to quiet down rude people, I thought her language was inappropriate and was even more distracting than the people who were talking in the first place. At the conclusion of the show, as we were exiting, a drunk man stumbled out the door and almost knocked myself and a few other people to the ground. I couldn't believe the disorganization in this establishment and will absolutely not be returning. I had much higher standards for an establishment in Whistler, and both my husband and I were let down by every aspect of...

Coral 🪸🪸

Coral is, without a doubt, the best coat check girl you could ever hope to encounter. From the moment you arrive, she greets you with a warm smile and a sense of ease that instantly makes you feel welcome. Not only is she incredibly efficient, handling coats with lightning speed, but she also exudes a friendly and professional demeanor that adds an extra layer of comfort to your experience.

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