Maison Kayser (Sai Ying Pun) — Restaurant in Hong Kong Island

I am a Hong Kong local. I had a disappointing experience at this establishment. When I kindly asked the staff for my bun to be reheated, I felt ignored and received no acknowledgment. Her face was showing annoying. Meanwhile, a white customer received friendly service and attention. This disparity in treatment is concerning and unacceptable. I hope management addresses this issue to ensure fair service for...

Eric Kayser is ok compared to local bread, but places like capo panicifio are much better. I still don’t think the quality matches the price, but you’re paying for their rent for being in a premium location. We come here sometimes because it’s convenient and -in the past- they let you sit outside with a dog, but I’m very sad to say that they no longer allow dogs on...

Horrifying customer service. All the staff are in disarray and are unfriendly and unhelpful. Many staff working but only one cashier open despite long queues of frustrated customers. Tried to buy just for a loaf of bread which took 15 minutes. Also FYI this shop does not take AMEX Won’t be wasting my time or money here again. Many better options in our...