Carat Fine Indian and Mediterranean Cuisine — Restaurant in Kowloon

Worst dining experience of my life in all of Hong Kong.

Hosted a lunch with 11 people 4 days ago only to experience a disaster of epic proportions on behalf of the restaurant. To start, once you order your food and drinks, be prepared to wait ONE HOUR for all 11 drinks to arrive the table after following up about 6 times, with several of them being wrong orders. In addition, from the time you order your food, people on the table get the food at drastically different times. Some people received their lunches 20 mins after ordering and some up to an 1 hour 15 mins after ordering. This is despite the food being ordered from a set lunch menu. Furthermore, expect some of these dishes to be wrong and to get sent back.

Upon sharing frustrations with the restaurant manager, Sasi, you will be met with the rudest and most arrogant restaurant manager in all of Hong Kong, claiming that a wait time of an hour for drinks is "normal" in Hong Kong. He then raised his voice towards us and told us we were not being fair as once again, our experience was "normal" for Hong Kong. He proceeds to slam the bill on the table infront of us, give an attitude and use hand gestures to point at the exit for us to leave.

Ironically, all this happened after hosting 2 parties at Carat prior to this...clearly giving them your business means nothing.

Avoid this restaurant at ALL costs, manager Sasi and wait staff Ali will be sure to provide you with the most dreadful dining experience you will encounter. They will rebuke all your complaints and tell you that you didn't wait long for your food and beverages.

All the above happened with the restaurant being only about 60% full, I cannot even bring myself to imagine what would unfold if they were fully booked.

That being said, despite receiving a token discount at the end, it is the awful attitude of Sasi, the bartender on duty that day and Ali that would make me give this restaurant 0 stars if I could.

The table next to us also shared their frustrations wait us, after waiting close to 1 hour 15 mins for their appetizers.

Do yourself a favour to not spend a single cent in this...

We started with the Aloo Chana Chaat. This was not your ordinary street food snack; it was elevated to a fine-dining standard. The chickpeas and potatoes were perfectly cooked, and the symphony of tangy, sweet, and spicy chutneys was perfectly balanced. It was a refreshing and explosive start to our culinary adventure.

For our mains, we explored a range of flavors:

· Murg Tikka Angara: This dish is a must-try for anyone who loves robust, smoky flavors. The chicken was incredibly tender and marinated to perfection, with a beautiful char from the tandoor that infused it with a genuine "angara" (coal) smokiness. It was aromatic and had a subtle heat that built with every bite. · Murg Martha: A delightful contrast to the Angara. The Martha was rich, creamy, and beautifully aromatic with a blend of spices that was complex but not overwhelming. The chicken was succulent and melted in the mouth. It felt like a classic recipe executed with exceptional skill. · Butter Chicken: Often a benchmark for Indian restaurants, Carat's version is arguably one of the best I've had. The tomato-based gravy was luxuriously silky, buttery, and slightly sweet, with a hint of smokiness that elevated it far above the standard. It was pure comfort in a bowl, especially when paired with their fluffy garlic naan. · Kadai Paneer: As a vegetarian centerpiece, this dish held its own magnificently. The paneer was fresh and soft, and the kadai gravy was packed with the sharp, peppery flavor of freshly crushed coriander and bell peppers. It was hearty, flavorful, and satisfying.

The service was impeccable—attentive, knowledgeable, and genuinely friendly. They were happy to guide us through the menu and ensured our experience was seamless.

Overall, Carat lives up to its name. It’s a gem that offers not just a meal, but a refined and authentic culinary experience. I cannot recommend it highly enough and will certainly be returning to explore their...

Restaurant Review📝

🇮🇳Old Delhi Chaat Platter Papri Chaat, Dahi Bhalla, Sev Puri. With homemade Tamarind & Mint Chutney Thin & Crispy Bean-made Crisps with Savoury, Creamy & Colorful Sauce Beautifully Present bit too much as an Appetizer for 2

Mutton🐑Curry Sunhari Lachha (Saffron, Poppy Seed & Almond) Naan Curry was Spicy & Heavy. When goes with the crispy outside soft inside Naan, with feel full easily

Prawn🦐Curry Prawns tasted quite plain, not umami at all Curry was less Heavy than the Mutton Curry but will make you feel full easily as well

Bollywood Afterparty Cinnamon Infused Gin, Homemade Honey🍯Syrup, Aromatic Bitters, Citrus🍊, Aquafaba Aquafaba was very smooth & silky Really Cool Drink, best for summer🌞 Significant Cinnamon Flavors which was so soothing Not too sweet, a good balance among Cinnamon Pleasant Spiciness, Honey Sweetness & Citrus Sourness Absolute Vegan Cocktail by using Aquafaba to replace dairy ingredients

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Ambience💞 Elegant & Cozy Some Staff was Professional with Comprehensive Product Knowledge

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