I had a truly disappointing experience with A Roma's customer service. When we entered the shop, we were greeted, which was a positive start. However, our hopes were quickly dashed when a young girl took a phone call and then returned to the counter, choosing to serve customers behind us instead of addressing us. To make matters worse, the next girl didn't seem to have a clear understanding of who was next in line. After we finally gave her our order, she proceeded to ask someone who arrived after us for their order again. This level of disorganization and lack of attention to customers left us thoroughly unsatisfied with our visit.
Unfortunately we won’t be recommending to our family...
Read morePromoter staff service attitude super friendly Yesterday. Today time 4.10pm the counter service staff (Girl with Spectacle/Tie back long hair) process great unfriendly attitude. What A great contrast from Yesterday service staff. The service staff today Kill my appetite no matter how good the ice cream taste. This is an international brand gelato. Staff should not focusing their friendly services only to the neighbourhood staff showing all their smiling face. Ignoring international tourists. This service staff needs courtesy training and should not be assigned as front...
Read moreMy visit to aROMA gelato experience Boutique in Zadar was a delightful treat. As someone with dietary restrictions, I was thrilled to find that they offer gluten-free cones, allowing me to fully enjoy their delicious gelato. The friendly staff made my experience even more enjoyable, as they were knowledgeable, helpful, and attentive. The gelato itself was absolutely divine, with a wide range of flavors to choose from. From start to finish, my visit to aROMA was a wonderful gelato experience that I would highly recommend to anyone...
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