I had a truly unacceptable experience at Pain de Rois in Zamalek. The staff member I dealt with was rude, disrespectful, and completely unprofessional. To my surprise, I personally saw the official card payment machine placed carelessly in a basket and then on a shelf. When I requested to pay by card, the employee refused and told me to either transfer the money or pay cash. This is not only unprofessional but also misleading and gives the impression of deliberate avoidance of proper payment methods.
Such behavior is a clear violation of basic customer service standards and creates serious doubts about the credibility of the establishment. Experiences like this can seriously harm the reputation of a place that should uphold quality and trust. It is shocking to see this level of misconduct in a well-known bakery, and I strongly urge management to take immediate action to address such practices before they permanently damage the image of Pain de Rois. Overall A very...
Read moreFirst time trying Pain Des Rois. It was a relatively pleasant experience. The location is really good with a wide window overlooking the street and trees . A good spot for a morning coffee, reading a book or just chilling.
I ordered a cappuccino & a zaatar croissant. The coffee was good & well balanced ( illy - 100% Arabica ) and the croissant was fresh, airy and flaky with zaatar added into the mix 🥐☕️
My sister ordered a lotus latte. The coffee base was good yet unfortunately the lotus was very subtle .
She had also ordered a cinnamon roll with the coffee . Which was meant to take 15 minutes to be served with it. But unfortunately took about 35-40 minutes and we had to cancel it because we needed to go . The store manger bought it to us as a complementary on the way out .
This certainly isnt our last visit, we will be going back again and are looking forward to have a better...
Read moreStayed next door in my last trip to Cairo and saw the place while walking in and out from my building
The place is so cozy love its transparent facade where i can sit and watch the street Its located in Brazil St. Over looking the Algerian Embassy next to the underground station.
Decided to walk in after my workout today with my gym buddy and ordered a random salad haven’t specified anything except the protein and told the counter to surprise me with the rest of the ingredients
Few minutes later i was brought a humongous bowl of salad full of mushrooms / avocado / carrot / cucumber / lettuce / corn / quinoa… etc It was a bowl enough for 2 people my friend ordered a cup of hot chocolate
I was totally mesmerized by the portion and the well done salad and overall service and how decent they were.
Am happy you’re next door and am definitely passing by more...
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