Worst Place to be In!
They broke my Religious beliefs.
As a VEGAN we ordered the food and unbelievable there was CHICKEN BONE in it please find the images attached!
When we pointed this out to the staff, two men came and they took away the bone tried to break it so they could throw away but we insisted to take the images.
What kind of quality is this?
Never come to this place and this Thai restaurant!
WORST THING THEY COULD DO :
After offering us a pizza and pasta at their Italian Restaurant as a goodwill gesture the person dealing with us before came with a paper and asked us to sign it which mentioned
āThe issue has now been resolved and now we will not take any action against Thai Restaurant, Steigenberger Hotel or the travel company we are traveling with. Also, we will not post on any social media platform or make any formal complaint against any of the aboveā, which we of-course refused to sign!
The manager kept on pushing us to let the issue go saying that he has already offered us food(which we never asked for) but offered by the hotel management as the damage control.
This is the height of shameless on part of The Steigenberger hotel management who evaluates somebodyās Religious beliefs just worth a Pizza and Pasta! š”
I wish i could have...
Ā Ā Ā Read morePāNira brings a taste of Thailand to the Steigenberger Thai as described on the menu.
The food is very good, especially when compared to many other restaurants in Luxor.
Although the Tom Kha Kai may be a little mild in terms of spice and creaminess, itās understandable, as the majority of the customers are non-Asians.
After days of food disappointment (especially the pizza from the Winter Palace), this place surprisingly met my expectations.
As someone born and raised in Bangkok, we have a phrase, āLang-Nua-Chop-Lang-Ya,ā which means everyone has their own preferences. So, Iād say thereās no need to worry about whether this place serves āauthenticā Thai food. As long as it provides a very good and enjoyable meal (especially in this environment), I think itās one of the best options this city has to offer.
P.S. It would be even better if I could have a Cha-Yen. P.S.2 The sauce provided with the calamari is Mae Pranomās sauce (which is best for fried poultry). I suggest asking for the seafood sauce insteadāit pairs...
Ā Ā Ā Read moreWe do enjoy the food here. Very delicious , with good portion. The price is reasonable. And the environment is quite nice.
But we do feel disrespected by stuff. It looks like some of them (not all of them) treat Chinese or Asian people differently from others. One just shouted out options for us to choose when we ordered food, no explanation while serving food, but they were quite kind when taking order and serving food to white people.
I promise we were very gentle, quiet and polite in the restaurant and we speak English well. But thatās it. I understand 8 pm might be a bit busy, I donāt even expect stuff to smile at me, but please try not to be rude.
There was a candle on every table and was to be lighted once customers sat down. I found my table was the only one without the candle lit, as we stayed there for 1...
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