Le Comptoir & La Table — Restaurant in Lisieux

It was an extremely terrible experience.

NOT RECOMMEND! In Deauville, you can find equally good restaurants without the awful service.

The food was okay (truffle pasta is yummy, foie gras is not tasty, burger is amazing, sea bass is normal level, lamp is great), but the male server (who seemed to be the owner) had a terrible attitude that it made the food completely unappetizing.

He was already impatient when we were ordering, but at first, we didn’t let it affect our mood. However, what was shocking was his later rude behavior—he even yelled at me and acted as if he was going to push me out!

We ordered five main courses and three glasses of white wine, with a total bill of €231. It was only when we were paying that we learned about the €25 business lunch. Since we thought the food was decent, we asked the female server what the business lunch included, and she brought over the menu board for us to see.

When we were settling the bill, the male server came over. We politely asked why we were not informed about the business lunch option. His attitude was terrible—he rudely told us that the menu was posted at the entrance! (Yet, they didn’t provide the board at the table for us to see.) It was obvious that they were trying to overcharge tourists by deliberately not mentioning the business lunch.

Before leaving, I asked him where exactly the business lunch menu was displayed. He pointed to the top right corner of the entrance door—completely inconspicuous. I calmly told him that his attitude was poor and that he should have informed us about the business lunch option. Perhaps due to his limited English, he suddenly lost his temper, started yelling at me, and even acted like he was about to push me out. He then shouted in simple English, “Don’t come back again!”

Well, I’d like to tell the guy that I will never return. The food was not good enough to justify enduring such treatment.

All he had to do was simply apologize and say, “Sorry, we forgot to provide the business lunch menu.” That would have been the end of it! There was no need to get angry. The way he handled this situation was ridiculous, and deceiving customers like this is truly unacceptable. I hope he reflects on his behavior.

Wishing him all the best. :)

Also, thank you to the female server—your attitude was...

We thoroughly enjoyed the delicious cuisine and the enchanting ambiance during our anniversary dinner. However, our overall experience was unfortunately marred by the unfortunate incident involving one of the waiters. Regrettably, their rudeness, poor language skills, and impolite behavior significantly affected our enjoyment of the evening.

After reading the response to my comment, I feel compelled to elaborate on my revie

As I mentioned earlier, our overall experience was quite enjoyable until an unfortunate incident took place. The pleasant ambiance and attentive staff had contributed to our satisfaction, making the subsequent turn of events all the more shocking.

Allow me to pose a question to you, dear reader: Could you truly savor the most delectable dish and admire the most breathtaking view if you had just been subjected to a arrogant lecture, delivered in an unpleasant tone, simply because you inquired about the German-sounding name of the champagne you had ordered?

Imagine the shock you would feel when a quick Google search revealed that William Dutz was indeed a German champagne producer from Aanhem. Instead of receiving the expertise we had anticipated, we were met with a lecture concerning the (self-evident) exclusivity of champagne production in France, a topic we had not even questioned, while our factual findings were dismissed and even being offered to show the bottle to confirm its origin…

Personally, I could hardly bring myself to eat what I had ordered, which is why my overall experience could not be described as anything better than it was. At the end of the dinner, when asked for my opinion, I only received acknowledgment without any apology. Not at that time, and as you can read in the comment, not later either. A simple apology would have gone a long way.

While I cannot regain the evening that was ruined, I certainly hope that the restaurant management takes our feedback seriously and ensures that all guests are treated in the manner expected at a restaurant of...

You are truly an interesting person—putting the blame on your customers. Have you been in a bad mood for a long time? If you could offer a business lunch option, perhaps we could order more efficiently!

From the moment we entered until we finished our meal, it only took an hour and a half, which means we ordered quickly and ate quickly. After all, the kitchen also needs time to prepare the food. We were very efficient customers and more than willing to spend money.

This wasn’t our first time visiting Deauville, but don’t worry—we will definitely never visit your restaurant again! Since you only care about squeezing money out of customers for a one-time transaction, this approach won’t help your restaurant last longer. Wishing you...