My husband and I went here prior to visiting the Louvre on Friday 4/28/17. I am a professional and work with people who speak different languages every day. Never in my career have I made a person feel insignificant and ignorant because of their culture. Eric Kayser's staff treated my family like they were an insect on the wall. Despite trying to speak what little French we could, the morning host working the register (Asian decent) was annoyed and visibly upset when we struggled to order pasteries, orange juice, a sandwich, and coffee. We never did receive our coffee, and when I tried to nicely approach her on this matter she told me "I don't have time for you, talk to her." Gesturing to the other clerk hastily making coffees at a different location of the store. We ended up leaving the store, and the exchange showed my entire trip. It is important as humans we look past our differences and focus on helping each other rather than making one feel inconsequential. I, nor my friends and family, will ever visit another Eric...
Read moreThe good things: products are good to very good; prices are very fair, both to go and sit. They Do ask for the green pass.
The BAD things are so bad that I suggest that either you change the staff of you just close shop.
The two women serving are awful. Rude, subtly aggressive in their awkward stance of superiority. They will not "serve" you. They won't be kind and welcoming. They will puff away and roll their eyes if you make them wait. If you share a dish they give you one fork and one napkin and go away forever. Which is ok if you consider you wouldn't want them around. sometimes the call loudly to each other.
They wear the mask under their nose. The floor is filthy (and I mean they don't even clean their side). Toilets were not ok that day. I saw that one left the bread pinchers fall on the ground. She just put it back in her pocket. And I didn't exaggerate a thing. If these two fine women worked in my place they would not last a week (and I'd question my HR...
Read moreCame for lunch and was excited to try their sandwiches in our first visit to Paris. Their Sandwich Saumon was great! It looks relatively simple, and is, but the sandwich itself is quite large due to the length of the baguette. The crust had a solid crunch, and the ratio of salmon to the greens, dill and crème fraîche was perfect. The tables are very tightly packed like most cafes in the city. Like other places we encountered, it costed an additional 1,00 to eat the sandwich in the shop (as opposed to take out). It comes as is from their display case.
The queue lines to pay and pick up food were somewhat confusing as first time visitors. We were fortunate to have someone in our group who spoke some French, as we didn't encounter staff who could communicate in English. We were satisfied overall and...
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