Burger & Fries — Restaurant in Paris

Usually I break a restaurant review into a few areas such as layout, mood, staff, food, etc... But with Burger and Fries most of that seems irrelevant. What we have here is a burger bar that fits neatly in the middle between McDonalds/Quick and your brasserie/bespoke burger joints e.g., big fernand and pdg. The question is, does it matter?

I first stumbled upon Burger and Fries while off to meet friends for a dinner next door and while walking past I thought it was quite novel that you've got what appears to be a fast food burger bar without any of the hipster or arte nouveau flare, just a menu with burgers, fries and (now) shakes. Interesting also because as some reviewers point out, it has that In N Out burger look.

When you arrive at Burger and Fries you approach the counter and choose from the menu on the board, there's really not much in the way of selection; do you order a la carte or do you take a meal deal (menu). For me I wasn't famished so I went with a cheeseburger menu adding jalepenos to the burger and french fries with a soda; total just shy of 10€.

After ordering you're handed a hockey puck paging device that informs you when you're order is ready. Pick-up is at a counter along the back wall of the ground floor and for me, my order was ready in about 5 minutes.

Presentation-wise the burger does in fact look like an In N Out burger, paper wrapped tightly around the mid-section of the burger with fries in a basket on the side. You're also provided with your ketchup and napkins as those are not available in the main dining room, I'm assuming this is a cost saving approach and something they should change.

So, how was the burger already? In my opinion, it was very well done. The bread is a potato bread bun, the sauce a mix between ketchup and mayo. The veggies were fresh and the meat while somewhat small was grilled correct and quite tasty. The fries also seemed to me homemade and definitely fresh.

Now before closing I had a chance to review the comments on this place from other Yelpers and I think a few things need saying. Personally I don't feel this needs to be compared to In N Out as far as taste, I've eaten both and both burgers are very well done. Second is that this is a start-up burger joint that I believe could franchise, offering a healthy alternative to the usual fast food. Price-wise it is more expensive than McDonalds but not by much - I had dinner for less than 10 euros. McDonalds is about the same price!

Finally, I liked approach the owners have taken with a simple fast food style restaurant using healthy, non-processed ingredients at a great price point. I...

I would give Zero stars if I could. The staff is so rude it's unbelievable. Especially the guy in charge. Everything was going normal until I received my tenders and they were cold. Freezing in fact. I told the guy in charge and he even felt one of the tenders to see how cold it was and he said there's nothing he could do either eat them or get a refund. That's it. I said why can't you make a fresh portion he said no angrily and said either eat them or take a refund. Unbelievable. So rude. So I just took the refund and went back to my table to eat my burger. And that's when things went even worse. I had asked for no tomato it even said on the receipt and my burger had tomato in it. I told the guy in charge he got very angry I told him he's very rude and he said the tomato thing was a mistake do you want a refund again. I said no why can't you just fix it. Mistakes happen. He got very angry cussed me out and got one of his employees to make me a new burger without tomato. Unbelievably bad customer service. How many refunds does he give out a shift if he's not willing to rectify mistakes.

The burger was just fine. The fries and dead. I never got to taste the chicken tenders. The coke tasted...

The veggie burger is ..just vegetables. There's no patty. The milkshake is terrible! Overpriced compared to comparable burger joints. They have a QR code system so you can't have more than one refill with the soda fountain which feels cheap as hell!

Wouldn't go back.

Edit in response to the reply below: €7 is just for the burger which is still mediocre and overpriced for what it is. Other joints like black and white offer a similar burger for €4. The chips are okay but are an additional €3 or 4 - I can't fully remember. This is expensive for what it is. It doesn't matter if it's home made or not - a veggie burger without a burger is not a veggie burger! And as I mentioned, you only get one free refil for €3.50 soda fountain. This is an attempt at the west coast style burger joints like in and out or five guys without any of the incredible portion sizes, high quality or reasonable prices.

Spend a couple of euros more and you can eat at the fantastic King Marcel (€8.50) or East Side Burgers (€8.00) for a veggie burger with an actual...