Café Madame — Restaurant in Paris

I recently experienced racial discrimination at cafe madame. During my visit, after placing my order, I was unexpectedly asked to sit in a specific area inside the cafe. When I expressed a preference for a different seating option, I was told that I either had to comply or leave the premises.

This interaction made me feel uncomfortable and unwelcome. I believe that all customers should have the freedom to choose their seating, as long as it’s within the cafe's available options. I hope the management addresses these service issues to ensure a more welcoming and inclusive environment for everyone.

I will reconsider visiting the cafe in the future and hope to see improvements in their customer service.

Dear Cafe madame,

I am further disappointed by your response and concerned about your communication. We clearly stated that we wanted drinks, not lunch, and the waiter accepted this. At no point were we informed about your cafe's policy. This seems to be a communication issue on your part, not ours. It is not the customer's responsibility to ensure your internal communication is clear.

Moreover, I have no reason to believe that my experience was anything but racially motivated. We were the only Asians present, and we were the only ones asked to move. You mentioned that the drinks were already prepared, yet we were asked to leave within less than a minute.

While we are deeply troubled by your attitude and dishonesty, we are more concerned about your communication methods. We hope you take this opportunity to educate yourselves on discrimination and proper...

Sweet little Cafe Madame… oh, and, as the street-side sign says, “la maison sert egalemant les hommes”, in case you were wondering. Of course, a man who is unnerved by the feminine, who would question his place at the table Madame, could stand to squirm and wonder about it a bit. Sweet little Rue Madame, a good setting for reflection with its quiet little shops and hotels, and the luminescent green of the Jardin du Luxembourg past the end of each cross-block. The neighborhood hangs back in the leafy residue of the park’s tremendous lindens and sycamores, and the legacy of Gertrude Stein, if you’re the literary type, whose salon on Rue de Fleurus gives the neighborhood a symmetry between the splendor of the park and the legend of a cultural genius. Reflection is powerful—it gives rise to humility, which gives rise to curiosity, and curiosity is the way.

On a trip to Paris with my young daughter, we had five opportunities for dinner and spent five of them at Cafe Madame. The food is good, and the menu includes some vegan options. The service is excellent, very friendly, especially the woman who seems to be there all day every day, serving every table. And the atmosphere is calm, a nice place to sit, for the curious minds to wind...

It is highly unreasonable to blame the customer for what appears to be a system error on your part. If there was a misunderstanding, it should be acknowledged and addressed through dialogue, not by insisting on one side's perspective. What makes this even more problematic is that your claims are not truthful.

I remember every moment clearly. One of your waiters engaged in small talk with one of us, asking if he is a Korean actor. Despite this interaction, we were never clearly informed of your policies, and it is questionable whether these policies were applied exclusively to us. Additionally, none of your responses have provided a concrete explanation for why only we, as Asians, were asked to move. Instead, you have given vague statements about respecting an unspecified policy that we were never informed about.

Finally, it is an undeniable fact that after we seated ourselves indoors, we were rudely pointed at and told "bye bye, have a nice day" without any explanation for why we had to leave. We experienced emotional and dismissive treatment without any clarification.

We have never harassed you, and it is our right to document...