Le Relais de Venise - L'Entrecôte — Restaurant in Paris

I have been debating heavily on whether or not to even make a review on my experience because besides service, you do want a review to be based on the food. I unfortunately did not make it pass water service. I had the unfortunate pleasure of experiencing a bit of discrimination from the staff (specifically the manager) pictured from the moment I walked into the building. So, starting from the beginning, I arrived around 750pm and waited in the line that was literally around the corner. I was excited to experience this place as a fellow colleague recommended it. So I did not make it to the door until after 9 pm. I had the pleasure of speaking with a gentleman behind me, asking him about the place (just to get a feel of what's to come). So the manager called in the next ppl. I was dining solo, so I stood in the doorway. I was greeted and told her only me for dining. She responded, saying "the line," which I'm assuming she meant the wait line, which I responded yes, I DID, in fact, stand in it. So she smirked at me, looked me up and down, walked past me and called in the guy I was speaking to and his guest, and sat them in front of me. I was embarrassed, but I assumed maybe there was another table being prepared, seeing as how I was solo. So I continued to look around, people staring at me, including the gentleman I spoke. He seemed just as confused as I was. So I gave it a couple of more minutes as I was deliberately overlooked. So I asked a waitress, I was in line, someone behind me was sat before me and what should I do. She made the manager away. Of course speaking French (which I do not speak) and she pointed to the outside as if (go stand in line). So she and the waitress who was going to serve me addressed me and said I needed to "que" (stand in line). I said I did.. I've waited over an hour. You sat the gentleman right behind me first.. APPARENTLY IM A LIAR.. She had to go them and confirm. I literally felt embarrassed and could feel the room just staring at me. So she cleared a table for me and sat me. I did not get acknowledged or addressed for several minutes once say. And the manager never apologized or acknowledged that she did in fact judge me, discriminate against me and accused me of not standing in line. Restaurant/Hospitality is my background and I've been successful in the US for over two decades from fine dining to Disney white linen to high clientele banquets. This was an awful experience that I hope no one gets to experience. I did not want to make this based on race, but I see no other way on why she would assume and judge me and then have to confirm with other patrons. Anyone (party of one to parties of 10) can walk to the door and say they were next. From being seated to finally receiving my water, my emotions became enraged and I could feel tears of anger coming. My spirit told me, it wasn't worth it. So I got up and left. I told the waitress, my experience just based on how I was greeted, ruined it for me.. I happily went to the burger spot down the way who has always treated me with kindness.. It may seem little and controversial to some but others have complained on less.. Karma is very real, madame.. You were wrong, and you indeed know it.. I do not wish to judge the restaurant simply on the staff's character although that says enough but I want to be fair so I will try another location either in London,...

I would like to share fair review with people who might wonder to go this restaurant one day. The restaurant is traditional French style and i'm sure most of the people will like it , the problem is there is no better restaurant around so they are getting by with old fame. Few things are very good , Servers managing to bring orders quickly, it is impressive how many tables they turn around so quick !! Great Team, The atmosphere is charm and ok , The Vine is Ok for the price, the salad is interesting, fresh and Ok as well, the meat is tender and tasty , the dressing is original, tasty , but very oily !! But I dont understand what is going with French Fries in this country !! I thought it is Americans eating the most fries OMG I was wrong !! They are piling you with the chap Fries like this is the last time you going to have it !! The desert Cheap donuts covered with liquid chocolate, Cheap and do not belong here, The coffee , Cheap and not good quality , however there is hard to find a good quality coffee in France, So overall, just good experience as like I said , there is no better around But way overpriced and not as good quality as you might expect, However don't get turned away by this review , i just wanted to share my opinion. The owner is very nice and might great you during a dinner, but she pay more care for the Instagram marketing than to make sure the quality of the food and the ingredients are good, Paris is a beautiful experience for the architecture and museums and art and shopping but if you are about the food and quality of service and the ingredients you eat, please take my advice and visit Belgrade Serbia and you will not regret, It will be the best decision you ever made. Yes I am Serbian and im not promoting it for no reason, Go and check it out for yourself, Quality of service is what you see in the Michelin star restaurants, Table cloth in almost every restaurant, Ambience and hygiene, of tables, dishes, floors, toilets is way better, Coffee is usually way better than 90% of the places i tried in France, Food Quality is way better and most of the dishes are actually cooked and baked or roasted not fried !! I dont know what is going on in France but almost every restaurant is serving super cheap fried food , a big disappointment !! It is very hard to find a good quality real French restaurant in France serving real French food, Except some of the exclusive and super expensive restaurants. If you ever visit Belgrade try the restaurants and you will be blown away and will be talking about for years, I dont live in Belgrade any more but every time i go there i keep telling people they are blessed to have options to enjoy those great restaurants and coffee shops, other world metropoles can just dream about it, But Paris is Paris and you come here to feed your eyes not stomach , So enjoy what you can until is the way it is as the whole world is changing in the front of our eyes, there is no more architectural new buildings just cheap boxes of concrete and metal and plastic, so enjoy the beautiful Architecture until is still here , hope they maintain it forever. Love Paris forever and keep up with realistic reviews as always I usually dont give the reviews but I think I should start doing...

So we were recommended this place by a local, he warned us that there is no reservations because it’s traditional French. This was ok, so we went, we waited and then we waited some more. The hostess who was at the door was extremely rude, she didn’t try to explain anything, she didn’t speak with us, she only barked numbers at us as if we were animals. But we ignored her as the food would hopefully be worth the wait. We were a table of 6 and we needed to wait a bit longer. This was ok, but again she kept barking 6 at us in French. We thought she didn’t speak English, so we tried some of our basic French as this is polite to do in another country and we didn’t want to be rude. No success with that either, she was still very rude, actually, she was getting more and more rude by the minute.

Eventually we get in and wow, she crammed us into a table, forcing us to sit, asked us where the other two members of our party were (they were outside because the space to wait was too small and they had walked across the street) she was fuming and told us we can’t wait for them (they were already outside by this point) and she began to man handle my mother in law and try to force us out of the restaurant and by into the waiting area (outside in the cold may I add) at this point she started to speak English, and quite well may I add, so she had purposely chosen not to speak to us the whole time. As you can imagine, things got heated quickly and my wife and family left before an argument started, of course we didn’t wait and we went else where, but I stayed back because I wanted to calmly try to speak with this lady to ask why she had put her hands on my mother in law and ask why she was so rude with us. Instead of talking with me, she essentially pushed me to the side and filled our table up with more guests, they are money driven and don’t care at all about their customers, they only care about getting as many people in and out as quickly as possible, if this is traditional French cuisine then I’d recommend against it and go to a more modern French environment, like Georges across the street, where we went and had fabulous service. Such a shame and such a horrible way to...