DO NOT GO HERE. The place you get attacked of you are not German. The food is made from the cheapest ingredients and not tasty and all. And the service is awful. All the commenters with 1 stars here were SO SO RIGHT.
Food. They offer an Antipasti option with Turkey, capers, ruccola and tomatoes under the tuna sauce (as mentioned in the menu) - in a reality it was just the cold cut of turkey type of ja! From Rewe, under the sauce, so you cannot even see it when they bring the dish (and need to touch it so you cannot return it ). The amount of tomatoes, capers and Rucola you can see on the picture by yourself. That costed 15€ in this place. To say that this is overpriced - is to say nothing. The net cost of it is max 5€.
Service. After I get such an „Amazing“ food I sit around 15 minutes with an empty plate and none of the waiters came to ask how was the food or if I wanted to pay. It was my lunch time at work so I didn’t have a lot of time to wait, I just went to a person and politely asked him if I can pay with a card. We walked inside of the restaurant and I have chosen no tip option - let’s be honest, neither food nor service worth tipping here. He asked me if everything was ok and I didn’t want to offend him so I just sayed „yes“ because I wanted TO LEAVE this place AS SOON AS POSSIBLE, after such an « experience ». After that he aggressively sayed „so why no tip“ - not polite at all. I told him „because I waited too long“. And started to leave this place. He followed me. At the door 2 waiters came (more than were ever near me during the whole visit) and both of them including the manager who followed me to the door starting to scream at me. „You should have called us, you should have screamed or waved your hands to us“ - I do not feel that either of that is an appropriate behavior in the public places, but this restaurant had quite specific culture so here it’s normal, I guess.
The waiter started to scream at me “I was walking around and I cannot read your thoughts” . The manager said “ so now we should read the thoughts of Ukrainians” - it came from nowhere. I was not mentioned my nationality and why would you do it if you go to the restaurant? Why is it even matter at all…as long as you are not a nazi - it doesn’t.
It was attacking discrimination based on the nationality he assumed from my accent in German & yes, I do speak German freely as I live here 8 years already, the whole conversation was in German. I specifically wrote this review in English so NOT A SINGLE TOURIST come to this place and avoid being attacked based on « not being German »
Hiring an underskilled waiter who cannot spot when the customers finish the food and come in time - is a simple mistake, but keeping a manager, attacking the customers based on their nationality, screaming at them and waving hands close to their faces - it’s not a mistake - I t’s a company policy.
The manager scream at me that i have offended him - and that is by saying that the service was bad (which, in fact, i never did, what i said was « I waited too long ») not in single legal case it can be treated as an offense. There is a line between the offense and objective critics - not here tho. He cannot explain why is that an offense, told me I should leave and sayed me “bye” in Russian. After knowing I’m Ukrainian - in the current political situation it’s an obvious demonstration of a degrading behavior based on the nationality.
Atmosphere. The restaurant in a touristic place is managed by a person, attacking people based on nationality if they don’t want to tip him . The atmosphere is not just the location - it’s what your personnel make of it. It’s the experience customers get after visiting the place. And in this case it’s just terrific. Inappropriate personnel choice can destroy literally any location and make from a nice restaurant - a total disaster. People is everything. But not in this place. He screamed when I was leaving - « that’s not customers we need ». You ain’t...
Read moreVery unfortunately i was on last Sunday in this restaurant . The food was very very bad. I got 2 allergy attacks one hour after we left the restaurant and i had to stay in the hospital for two days. All the reviews written here about the bad quality of the food are totally true. It could already kill me. I am not allergic to any of ingredients in a pizza and i have pizza so often. But when the ingredients used in the food are stale and have a bad quality it happens. I am pretty sure there was something wrong also with the wine.
On top of everything, this guy in the picture forced us to pay 4 euros as a tip. As i objected that, he became very aggressive and he started to insult us and belittle us. He said you have to pay the tip overall in berlin. I told him i live in berlin for 10 years and there is no such a rule. Then he replied i dont think you live in berlin and as i said i live in the Center, he started teasing me trying to show me with his behaviour that i am a low class person. He also threatened us that next time when we want to go to a restaurant we have to check everything in advance !!!!
I tried to find the manager to complain about his behaviour . Some guy from India introduced himself to us as the manager and then the aggressive guy came in and was shouting at us and the manager too. The manager just told us sorry sorry and nothing more .
When i red this whole reviews here which are dated 2 weeks back and i see that this guy with his awful attitude is still working there , so i can just conclude that this is all planned by the owner of the restaurant and they do this hand in hand. Otherwise he has done something against this guy.
I will write an official complaint about this restaurant in next days before someone gets hurt there by this awful food. But please please please do not go there . You will be treated im a very bad way and you get a food that...
Read more🌟 5-Star Review: A Hidden Gem with Heart – Alois Mosere Restaurant 🌟
If you’re searching for an unforgettable dining experience that blends authentic Austrian charm with modern culinary finesse, Alois Mosere is a must-visit.
From the moment you step in, you’re welcomed not just as a guest, but like family. The ambiance strikes a perfect balance between cozy and elegant, with warm lighting and rustic touches that echo the rich cultural heritage of the region.
🍽️ The Food: Every dish served is a testament to thoughtful preparation and high-quality, local ingredients. Whether it’s their expertly roasted meats, handmade dumplings, or seasonal vegetarian delights, each plate is a celebration of flavor. The menu honors tradition but with creative twists that surprise and impress. Don’t leave without trying their dessert — a heavenly fusion of old-world sweetness and modern presentation.
🍷 The Drinks: Their wine list is carefully curated, highlighting the best of Austrian vineyards. Staff are more than happy to suggest the perfect pairing, elevating the meal even further.
👨🍳 The Service: Impeccable. The staff are attentive, knowledgeable, and genuinely passionate about what they do. They take the time to share the story behind the dishes, making the entire experience feel personalized and enriching.
💬 Final Thoughts: Alois Mosere isn’t just a restaurant — it’s a culinary story, told with soul and precision. Whether you’re a local or a traveler, this is the kind of place you’ll want to return to,...
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