I do not regret much in life but I do regret going to this pub today with my brother and my friend. We came in and took a table. We saw the waiter, we waited 15 mins that he comes to take our order but he never appeared. The pub was full at only 25% capacity so I don't understand why we were never even offered a menu to begin with. But we thought the waiter might have noticed us and so I grabbed a vagrant menu on the table nearby and went to order at the bar directly. I myself have worked as a waiter in the past and my brother is "Assistant Maître d'hotel " for a cruiseline. So we did not mind since we know the perks of the job. I went to order and up pick three drinks ( we were 3 in total) and brought them to our table. We decided to go for a second round. There was this ginger haired guy who served us initially at the bar and we signalled to him that we wanted to order more drinks. He told us to wait with hand gesture. We waited for 10 mins but nobody came. Even Jesus found God quicker in the desert but we did not find a waiter. So I took the empty glasses , went to the bar and ordered again. I made sure I gave my piece my mind and the second barman ( not the ginger guy) told me that I have to pick up my drinks myself when I come to the bar otherwise I have to order with a waiter: whom we never found. Instead of giving an apology, and here I would like to point out that I am in Germany for the last 10 years and I make sure my cristism sounds like one when I share it with the person concerned, I was with a white patronising attitude.I am not sure if I said please while ordering but at this point I think they did not deserve any courtesy from my side. I did not even say thank you when I got my drinks because the Ginger haired barman was already at the bar by this time and did not even utter a word.I am inclined to say beggars cannot be choosers to sum up the whole situation but here I am paying for it; so am definitely not the begging party. I am not sure if the management will read this comment but if you do then tell that barman to enjoy his white privilege while he can. Hospitality and the German language is not his strength but how dare a brown guy question that. Thankfully the world order is changing. I can say by far and large this was one of the worst customer service I got in Germany. I don't know where that barman comes from but Germans are more hospitable than him for sure.