Coccodrillo — Restaurant in Berlin

This place is a fur coat with no panties. Extreme decor and nothing underneath.

Myself and my girlfriend had booked this place for our anniversary. We were so excited to get to dine at this place and we have been left massively disappointed and ill.

First of all, what is the point in having the option to say with your reservation that you are celebrating when there was no mention at all when we arrived? Very odd

The service was abysmal. We are both people who have worked in service for years and completely understand bad days and stressed staff. This was another story. There was almost 0 interaction. Our waiters and the hostess did not speak German (which being an expat myself I find very strange but whatever). Staff had awful attitudes. Absolutely soured the atmosphere. We had a young gentlemen that served us and didn't seem to give a single care, he did not say hello, recommend anything or check on us at any point. He stank of weed when he dropped the to go box to us which is wildly inappropriate. I am not a prude by any means but time and place please. Staff were far too busy chatting with each other at the bar or all going for smoke breaks together despite tables sitting with plates, no drinks etc. When people left there were tables left dirty for nearly 20 minutes at a time. Deeply unprofessional. Staff were poor in their appearance, dirty shoes, untucked shirts, mismatching attempts of having a uniform. For a place with such extraordinary decor the staff absolutely let the place down. Appearance and attitude wise.

Every dish placed in front of us was chipped, my girlfriends pasta had a chip IN it which she only noticed as we finished. I am mortified that the people running this establishment think charging people this much and having this lack of care is acceptable.

Bathroom stalls having one way glass leaves for an unsettling experience when you can see people as you're doing your business. Not to mention they were not up to standard of cleanliness either.

Then there was the food. The pizza was lovely, crust was fab, everything came relatively quickly. However, the pasta my girlfriend had ordered was not properly cooked. It was chewy and definitely under Al dente. This has left her with quite a bad stomach ache. Other reviews seem to mention this being an issue so do tread with caution.

Absolute embarrassment of a restaurant. Dirty, poorly kept up and woeful service. I have never felt so unwelcome anywhere and it was massively disappointing to us. The price is steep for such a mediocre and unpleasant evening filled with okayish food and bad service workers who don't care and have faces on them like slapped arses.

Absolutely...

I came with fairly high expectations here as the location was fully refurbished in 2022. And I got a little disappointed. More here:

I booked a table online. Had to confirm the reservation hours before via SMS. Arrived on point and entered an entrance like to a party. Authorized, and got sent to the table by the second waiter. Met the third who gave us the instructions and scanned a QR code for the menu. Needless to say: No one is able to speak German here. Pretty shameful for a location in the heart of Berlin. Not even as a fallback. We got told: “You have 90 minutes for your dinner. No longer. Table is booked afterwards.” - forget about a cozy chill place to enjoy Sunday evening dinner. This is business.

20 endless minutes later, the third waiter came to get our order, left seconds later. The fourth, fifth and sixth waiter brought drinks, food and bread. The service was overall fairly slow, food tasty but overpriced. Don’t go for the Bardolino, not worth the 4,5€ for 0,1 liters.

At minute 80 of our 90 minute slot, we paid via the QR code and had to pay 1,45€ extra to self-serve through the payment process. Seriously? You really charge your guests extra for paying themselves?

Minute 85 of our 90: We got a Limoncello! Okay. Nice. But we got told: “Drink now and leave. The next guests are waiting outside!”

We left and wished the previous owners would have found a way to survive. The Crocodillo now is Italian business at its best, milking the wealthy tourists visiting Berlin. Enjoy! - or go somewhere else with less ticking clocks, less waiters, more authenticity.

The location itself gets 3 stars nevertheless: the design of the interior is nice, the location is nice, and the...

This was a really uncomfortable experience.. The second you walk in, you're being told that you have a 2 hour time slot to be done, which is pressure from the start. We had a table in the middle of the restaurant which wasn't changeable, so we all felt very uncomfortable the whole time, with people walking behind our chairs and our server Mohammed even tripped because of my arm at some point. The tables are very close to each other, so there's really not even a chance to get cozy here. There's also no way to hang your bag on the chair, I had to put it under the table on the floor... I understand it's supposed to be a fancy restaurant, which is supposedly why the prices are insane, but it's really not worth it. The menu and even the check are being utilized via QR-code, which takes away the exclusive feeling, having every guest on their phones all the time. The cocktails may come in fancy glasses, but they taste just as plain as in every happy hour 5€ bistro. The "famous" truffle pasta actually just tastes like truffle and nothing else. No flavor, no seasoning - just truffle, and that's it. The pasta itself was quite undone itself, and the burrata and desserts are just a waste of money honestly. The staff does not speak German, so you have to be able to speak English. Everyone freaks out over the bathroom doors being see-through, but the hype is absolutely overrated since this isn't the first place having those. I would not recommend this place, but this was just my personal experience. You might love it here... This review might be deleted by the owner, so even writing this might have been a waste...