Sophienkeller im Taschenbergpalais — Restaurant in Dresden

Although the decoration and ambience are good, bringing a feeling of medieval times, the place as a restaurant does not fulfill some basic requirements that customers need.

When we were seated and would like to order, the lady (the only waitress without costume) nearby tried to ignore us and told us "ONE MOMENT" with an annoyed face. That moment took more than 5 minutes. The something happened when we were about to pay, the lady saw our needs but went to do other things and chatted with others, for more than 10 minutes. We felt that we were not respected.

Throughout the waiting time, we tried to seek help from other "not so busy" staff, but they seemed that they could not help. I really do not understand why they assisn a single stuff for us and that staff is always busy or not willing to serve new customers.

The food itself is not too bad, but nothing shines. The pork I ordered had burnt skin, which I suppose should be crispy instead.

Think twice of you would like to get anything from here other than the medieval...

Really good themed restaurant with great food beers and service.

We arrived without a reservation and were shown to a swing carousel as our table. It rotated around while we were seated throughout our meal, an unexpected enjoyable experience. The waiter came over took our order well and presented the big 1l beers. Like all other German beers they were great. I ordered the suckling pig. It was epic as was my friend's meals.

In addition to the varied themed seating areas and tables there was a medieval minstrel playing the lute. A person in full Renaissance best chatting to all guests.

This place was a strange one and unexpected, however everything about the experience was enjoyable. Food selection may be traditional and not extensive but it is comforting and tastes great. You will easily find something to your taste. I would definitely go back again. I...

I would like to share some feedback regarding our recent visit to your restaurant.

Unfortunately, our experience was not as pleasant as we had hoped. The male waiter who served us was noticeably unfriendly and distant, which affected our overall impression of the service.

Additionally, I don’t believe the restaurant is very suitable for families with young children. We couldn’t find a place to park our stroller, and when we asked the waiter for assistance, he was not helpful at all. When we tried to take the elevator to the restaurant floor with the stroller, there was a food cart inside, which made it impossible for us to use the elevator.

We hope you take this feedback into consideration to improve the experience for future guests, especially those visiting...