Restaurant Zum Schiffchen — Restaurant in Dusseldorf

If I could give no stars, I absolutely would. We walked in and asked for a table for two. The waitress rudely said just pick a table. Fair enough, we don't know the system here, so maybe that's why she was rude. We seated, and she came and basically threw the menu at us. Later, she came back to the table and grunted at us. So with that, I asked, "Do you speak English, or do I need to get my translator out?" She grunted and walked away. She arrived back at the table; I again asked, "Do you speak English to which she said no. So I spoke into my translator, asked a question, and turned the phone to her for her to see what it said in German. At this point, she walked away without even looking at the translator. Later, she came back to the table to take our order. I opened my translator, and she just pushed it away from me and asked what we wanted. We placed our order. She later came and dumped our drinks down, which were only half full. Our food was launched at us. My sons curry sauce nearly spilt onto his lap, and she threw the plate at him. I asked for condiments, and she just walked away. I followed her and asked in front of other staff and her answer was I gave them to you. I said you did not check the table. Other people on other tables looked at her at this point, and she handed me the condiments and said thank you but then threw me the worst look ever. She then continued to give me horrible looks throughout the whole time we ate our meal. A different gentleman came to take our plates away. He asked my son if his was OK but ignored me. I asked for the bill and also said the lady was rude and needed better customer service skills. He did not even allow me to finish my sentence before walking away. He came back, gave the bill to my son, and didn't look at me once. Yet the lady waitress was still walking around, giving me horrible looks at every opportunity she had. Overall... No, I would not recommend it. Food was basic. Customer service was absolutely diabolical.

We also witnessed her be rude to the Chinese family on the table nest to us.

So my guess is.. Maybe they don't like tourists?!?

Oh, and the toilets.. What an experience. I am not one to take my phone to the toilet but did feel like going back to take a snap. The smell was so bad in there that once you had been in, you needed to leave the place immediately to get the smell from your nose. Had I gone into the toilets before eating, I can rest assured I would have left...

Not all restaurants are fancy or instagrammable. Sometimes you just need something to satiate your hunger, in a place that doesn’t readily offer up filling choices.

Finding myself with a wait at Düsseldorf Hauptbahnhof, I wanted a little more than a Pret to eat. I wandered around and stumbled on Restaurant Zum Schiffchen; an old fashioned railway station restaurant cum tavern, serving (as my mum would say) proper meals on proper plates.

Is this the best place to eat in Düsseldorf? Maybe not, but when you’re heading out and stuck in the station with a hunger, this is a great option.

The ingredients are decent. The food is well cooked and served with a smile… even if your German is not perfect. I only mark down the food because the burger was a little too greasy, and the atmosphere suffered as the place was quiet and there was no music or ambience to give the space some energy.

But again, if you’re waiting for the ICE and want a proper meal… this is...

Great food! - Schnitzel Horrible staff's manner one waitress who serve pur table speak rudely to us and when she served she hit the plate / cutlery hard (I always understand hardly like this sometime that possible with silverwear and plate but this compared to my experience in europian restaurant in europian country, this is significantly intentionally rude toward us) . When we ask (both in German and English) She seems do not want to answer, quickly explain (with the voice and face expression that showed she is annoyed) and want to leave. I compared this to the other table that she take care / when she talked with her colleague and she can smile / talk nicely - we are asian by the way. (Can I consider this as a racist?)

Sadly even the food is awesome (The fisrt Schnitzel that I totally love it!!!) but I will never go there again.

So try the food with...