Tains- mein-asiamarkt GmbH — Local services in Dusseldorf

I was just in and wanted to get some rice. All of the sudden one of the employees approached me and asked to see inside my bag. I complied immediately and asked if he could help me and he answered he would help me to leave and that I wasn't welcome to buy there... I asked for a reason and he told me I once stole beer from them and showed me a picture of someone that didn't even looked like me... I tried to tell them that wasn't me but they just ignored me and treated me like a thief and accompanied me to the door and repeated to tell me not to come back... as if I would even consider go in there a spend my money there again. There is nothing I could do to make them understand that wasn't me, I guess all white people look the same, right? I'd love an apology but I guess I'll never get one. I'm so embarrassed and frustrated... They have a lot of stuff and reasonable prices, I would recommend them, but be aware if you are a white Male with beard with some white hair in it, they may accuse you of theft...

Edit: I got in touch with the store to asked for an apology. They answered that "if" it was a misunderstanding they apologise. "If" being the key word for me... they also continue to justify their employees and that they are trained to do things the way the did to me. Also explaining that they have a lot of thefts in that location and that their employees have been attacked. I'm very sorry to hear that and I wish it would stop immediately, but that is no excuse to treat people the way they treated me. I'm still awaiting a formal apology...

First of all, there was this worker who started filming my kids and even zoomed in on them while they were choosing some food. I noticed it when I passed her by.

Then she was shocked when I caught her! And ofcourse my kids didn't steal anything. They were just excited about the food.

I just shook my head and she started nagging something in a foreign language. I just kept walking. Because it wasn't worth it :)

Also, the assortiment is not so complete for such a huge store. We were looking for sauce Inggris, but it wasn't there.

The employees look like they didn't like to work there. They all looked grumpy except for the lady wokking some food for the customers walking by.

Positive note: The place looked clean. The prices...

Bought the beef teriyaki bento there today and regret having wasted the money. The most awful bento I have ever had:

Long grain rice instead of the Japanese round corn, completely non-sticky and impossible to eat with chopsticks. The rest was mostly onion - like the rice, undercooked - with sadly few small pieces of decidedly “chewy” beef without any noticeable “grilled beef” feeling. Or any noticeable taste/flavour, certainly not Teriyaki.

The strongest - unpleasant! - impression was that of some darker coloured oil that seems to have been dumped over everything in lieu of a sauce.

Whatever this was meant to be, a Japanese or even just Japanese style bento it’s not.

NOT EVER AGAIN! Really, if it were possible, I’d...