Lacks passion, consistency and character. Also, bring your own pepper.
The first Michelin recommendation that has missed the spot. Given the good reviews and reputation, I was expecting more than just another average dining experience.
Yes they have a beautiful building, they have a decent interior and a good location (for supposedly higher end dining).
The food was fine, some better, some worse. The appetizer (an egg with caviar, salmon and shrimp cocktail) lacked the flavor and brightness which make appetizers as delightful as they are. My steak (rib-eye) was cooked slightly beyond my ordered medium rare, but still enjoyable and priced fairly, I believe, for what it was.
The wine selection I can not speak about since I did not receive a menu, but the recommendation was subpar - this one is subjective though.
The service was inconsistent, ranging from good to ok, and covering everything in between. This is a missed opportunity in a half-full restaurant.
My biggest issue, the missing attention to detail. The steak, which would have been good, was served without pepper first and after asking for pepper, the waiter brought out regular table pepper (which always has a dull and stale taste) but of course in a mill for appearance’s sake. I thought it was odd that he even proclaimed “fresh” when he brought it out. I asked for proper steak pepper, as should be understood as self-evident in such establishments, but was told they didn’t have any.
Furthermore, my wine glass was chipped, my knives dirty, as were all the plates the food came on and finally, the napkin is a literal cloth kitchen towel with the familiar associated abrasiveness.
In summary, I believe the place lacks passion and is just another facade for ‘fine dining’. While I read that it is great for dates and business meetings, I would not go again for either. It appears to be catered to people who value appearance over taste, detail and quality. It requires the integrity to meet the experience which it implies to offer, and some...
Read moreI went to dinner on Friday, April 4, 2025. I'm a regular customer and eat there once a week. Unfortunately, I didn't have my credit card with me and couldn't pay the bill. Instead of the manager offering me, as a regular customer, to pay the next day or offering to send the bill to my office, I was asked to drive an hour back and forth home to settle the bill. As a man of honor, I endured this whole ordeal with my wife on a Friday evening and drove home especially for this. But when I returned, the restaurant was closed. It's an absolute disgrace and a bottomless cheek how the Mook Group treats its regular customers in its restaurants. True, fine dining would never dare to treat regular customers like this. But the Mook Group doesn't seem to have understood this and is therefore not on the same level as, for example, the Lohninger family, which offers absolutely top-notch gastronomy and customer-oriented service. All of the Mook Group's restaurants are worlds away from that. In addition, the following aspects, which have been mentioned several times in the past by many guests, were ignored due to Mook's arrogance: The entire restroom area stinks like a sewer. There are no small towels, as is appropriate, especially for seafood, but only cheap, scratchy paper. Among other things, there was no Laurent-Perrier champagne, only the flashy and cheap Moët – this shows that Mook restaurants have no style whatsoever and sell cheap Moët and Chandon. The lemons are not protected by a lemon net, and everything splatters everywhere when squeezed. This is not only unprofessional, but also simply amateurish towards the guests. You're constantly tripping over some carpet edge, and the carpet itself gives off an unpleasant odor and looks like a cat litter box. It's a real shame how Christian Mook lets his restaurants gradually decay, burns out his employees, and instead of professionalism, displays only amateurism and incompetence, and gets away with it. But soon certainly...
Read moreThis is such a lovely interior it almost makes up for not so good food. First, there are no vegetarian options, none. Asking if a vegetarian dish was possible there was no option that the kitchen would prepare something, the only offer was a starter with Rochefort cheese that could be made vegetarian. Since at least 10% of the population eat vegetarian these days, it is a bit from the stone age but also offensive that a restaurant in this class doesn't offer any vegetarian food. What if you are with a group and one of them is vegetarian, they can't order! Anyway we had the duck with lentils and boeuf bourguignon instead. The brown duck was on a brown bed of lentils and it didn't do much for the eye, it actually looked like something less appealing. There were absolutely no vegetables, just a very tasteless duck and brown lentils. The boeuf bourguignon was a little better but too salty for our taste and there was actually a carrot on the plate. The wine was very good but 18 euro per glass. This restaurant has a very nice atmosphere, good service but definitely needs to up there game in the kitchen with these prices because the food was really not good. Maybe if you want oysters this is the place to be but the other options not so much. The 18 euro for the wine was also way over prized. Sorry, not a repeat...
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