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Restaurant JAN - Jan Hartwig — Restaurant in Munich

Name
Restaurant JAN - Jan Hartwig
Description
Nearby attractions
Königsplatz
Königsplatz 1, 80333 München, Germany
Lenbachhaus
Luisenstraße 33, 80333 München, Germany
St. Boniface's Abbey
Karlstraße 34, 80333 München, Germany
Alter Botanischer Garten
Sophienstraße 7, 80333 München, Germany
Staatliche Antikensammlungen
Königsplatz 1, 80333 München, Germany
Glyptothek
Königsplatz 3, 80333 München, Germany
Propylaea
Luisenstraße 31, 80333 München, Germany
NS-Dokumentationszentrum München
Max-Mannheimer-Platz 1, 80333 München, Germany
Palaeontological Museum, Munich
Richard-Wagner-Straße 10, 80333 München, Germany
Munich Children Theater
Dachauer Str. 46, 80335 München, Germany
Nearby restaurants
Hans im Glück
Luisenstraße 14, 80333 München, Germany
SEEN RESTAURANT
Augustenstraße 7, 80333 München, Germany
Restaurant BaalBek
Karlstraße 27, 80333 München, Germany
BENTO YA
Augustenstraße 4, 80333 München, Germany
Ella - Restaurant & Café am Königsplatz
Luisenstraße 33, 80333 München, Germany
Zitronengras Asia-Bistro
Augustenstraße 6, 80333 München, Germany
California Bean
Dachauer Str. 12, 80335 München, Germany
Fuyuan
Augustenstraße 21, 80333 München, Germany
Krua Thai Imbiss
Dachauer Str. 20, 80335 München, Germany
Park Café
Sophienstraße 7, 80333 München, Germany
Nearby hotels
ibis Muenchen City
Dachauer Str. 21, 80335 München, Germany
The Charles Hotel, a Rocco Forte hotel
Sophienstraße 28, 80333 München, Germany
Ruby Lilly Hotel Munich
Dachauer Str. 37, 80335 München, Germany
KING's HOTEL First Class
Dachauer Str. 13, 80335 München, Germany
VI VADI HOTEL downtown munich
Marsstraße 6-10, 80335 München, Germany
AdvaStay by KING's
Dachauer Str. 13, 80335 München, Germany
Augusten Hotel München
Augustenstraße 2, 80333 München, Germany
Hotel NH Collection München Bavaria
Arnulfstraße 2, 80335 München, Germany
KING's HOTEL Center München
Marsstraße 15, 80335 München, Germany
CityHome München, 6 Ferienwohnungen im Zentrum
Karlstraße 44, 80333 München, Germany
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Restaurant JAN - Jan Hartwig
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Basic Info

Restaurant JAN - Jan Hartwig

Luisenstraße 27, 80333 München, Germany
4.7(165)
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spot

Ratings & Description

Info

attractions: Königsplatz, Lenbachhaus, St. Boniface's Abbey, Alter Botanischer Garten, Staatliche Antikensammlungen, Glyptothek, Propylaea, NS-Dokumentationszentrum München, Palaeontological Museum, Munich, Munich Children Theater, restaurants: Hans im Glück, SEEN RESTAURANT, Restaurant BaalBek, BENTO YA, Ella - Restaurant & Café am Königsplatz, Zitronengras Asia-Bistro, California Bean, Fuyuan, Krua Thai Imbiss, Park Café
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Phone
+49 89 23708658
Website
jan-hartwig.com

Plan your stay

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Featured dishes

View full menu
Pâte De Fruit
Jägermeister
Donut
Zimt & zucker
After Eight
Geeist
Zwetschgen
Datschi
2022 Silvaner First Ig „Selektion Jan“
Konrad schlör baden

Reviews

Nearby attractions of Restaurant JAN - Jan Hartwig

Königsplatz

Lenbachhaus

St. Boniface's Abbey

Alter Botanischer Garten

Staatliche Antikensammlungen

Glyptothek

Propylaea

NS-Dokumentationszentrum München

Palaeontological Museum, Munich

Munich Children Theater

Königsplatz

Königsplatz

4.6

(3.9K)

Open 24 hours
Click for details
Lenbachhaus

Lenbachhaus

4.7

(1.8K)

Open 24 hours
Click for details
St. Boniface's Abbey

St. Boniface's Abbey

4.6

(176)

Open 24 hours
Click for details
Alter Botanischer Garten

Alter Botanischer Garten

4.1

(2.1K)

Open 24 hours
Click for details

Things to do nearby

A walk through the history of Munich
A walk through the history of Munich
Mon, Jan 5 • 2:30 PM
80331, Munich, Germany
View details
Bike through Munichs beer gardens and highlights
Bike through Munichs beer gardens and highlights
Thu, Jan 1 • 10:30 AM
80335, Munich, Germany
View details
Bake a traditional apple strudel
Bake a traditional apple strudel
Sun, Jan 4 • 1:00 PM
85457, Wörth, Germany
View details

Nearby restaurants of Restaurant JAN - Jan Hartwig

Hans im Glück

SEEN RESTAURANT

Restaurant BaalBek

BENTO YA

Ella - Restaurant & Café am Königsplatz

Zitronengras Asia-Bistro

California Bean

Fuyuan

Krua Thai Imbiss

Park Café

Hans im Glück

Hans im Glück

4.3

(1.1K)

Click for details
SEEN RESTAURANT

SEEN RESTAURANT

4.4

(1.0K)

Click for details
Restaurant BaalBek

Restaurant BaalBek

4.2

(519)

$$$

Click for details
BENTO YA

BENTO YA

4.4

(803)

Click for details
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Reviews of Restaurant JAN - Jan Hartwig

4.7
(165)
avatar
1.0
26w

The fact that JAN continues to hold any Michelin stars—let alone three—is incredible. I went with my mother and father on our trip to Munich and our experience on June 24 presented us with a dining experience that would be unacceptable at any price point—let alone €560/per person we paid.

We entered into a very casual and unrefined dining room playing 80s music—which we didn’t originally pay much attention to—as we were greatly looking forward to the food. Our attention was grabbed though when we noticed one guest was seated awkwardly facing a structural pylon and directly in a walkway, an unthinkable layout for a supposed fine dining establishment. Additionally the tables were almost entirely barren—with no tablecloth and just a little cloth placemat with JANs name on it—a very cheap looking setup.

Service throughout the evening was abysmal. Dirty silverware remained on our table across multiple courses. When replacements were eventually brought, they were carelessly placed, often not even set on the provided silverware stones. Overall Staff coordination was chaotic with kitchen staff occasionally coming out to serve food.

Making matters worse, there was no designated sommelier, which is simply unacceptable given that the wine pairing is priced at €189 per person. The “sommelier” was regularly seen serving food and helping the kitchen. That price point demands thoughtful selections and knowledgeable service. Instead, we received acidic, overly tannic, uninspired wines that didn’t remotely pair with the food and left an unpleasant aftertaste. We even had to ask for a different wine for the short rib pairing because the one provided tasted worse than boxed wine from a college party.

Finally, the food did not redeem the experience. After a great amuse bouche and a passable tartare and pikeperch, the kitchen completely fell apart. The short rib was dry and inedible, the duck was chewy and served with dull silverware and “breakfast for dinner” turned out to be little more than a buffet granola and yogurt. That was on top of the disharmonious pace of the operation. The final dessert was a chaotic pile of fruit and sugar. At best, the food was a 4/10—and that’s generous. Everything else about the experience was a firm 1/10. When confronted about some of these issues the staff’s tone ranged from indifferent to actively condescending. When we politely noted that the knives provided with the duck course were too dull to cut the meat, the response was a patronizing, “Are you using the correct side of the knife?”—as though we were children unfamiliar with cutlery

To add one final layer of strangeness: the dining room seemed artificially filled. A few diners were sitting alone— and most notably —there was one woman who slept through half the meal. It gave the impression that guests were comped or paid simply to give the appearance of demand—an uncomfortable and shady practice for a restaurant of this supposed stature.

We paid our bill and sprinted out of the restaurant relieved to be done with the most gruesome 4 hours in recent memory. JAN is not a fine dining experience—it is a disjointed, overpriced, and deeply pretentious operation from an individual who is clearly just cruising on name recognition.

If you’re looking for a truly exceptional Michelin-starred experience in Munich, skip JAN entirely and go to Restaurant Atelier. We had an absolutely incredible experience there 3 days prior. They deserve the 3 stars, JAN deserves...

   Read more
avatar
4.0
47w

Fine-Tuning for Gourmets: Our Evening at “JAN” (Munich)

15.1.25, we visited “JAN” in Munich. Even before tasting the first courses, we sensed something special: Foie Gras, Crustade, Carne Cruda & Bonito amuse-bouches delighted us, followed by an excellent Gaisburger Marsch and a divine Rockefeller oyster. The kitchen impressed further with char and pike quenelles, so precise we nearly declared them the highlight.

Ambiance Our evening began awkwardly, waiting outside in the cold for five minutes because the doorbell went unheard. Inside, a modern, minimalist style greeted us, though bright lights gave certain tables a harsh “spotlight.” Softer lighting would have better suited the upscale vibe. The restrooms were clean but felt more like a standard eatery than a gourmet landmark. Overall, these new premises don’t convey a true three-star ambiance.

Culinary Highlights vs. Letdowns Amuse-bouches and fish dishes showed refined, three-star finesse. Veal sweetbreads and pigeon, though solid, lacked an unforgettable spark of the heart.

Service & Flow At-table service was friendly and knowledgeable, though a mild rush was noticeable. Our seven-course meal stretched nearly five hours, making it feel like a marathon. We ended up taking petits fours to go.

High Points Foie Gras, mini Gaisburger Marsch, and that Rockefeller oyster were standouts. Char and pike quenelles were equally impressive. Even dessert brought a smile, though we were already quite full.

Improvements The missed doorbell, overly bright lighting at some chairs, and extended wait times detracted from a true fine-dining aura. Veal sweetbreads and pigeon might benefit from a creative twist.

Balancing the Stars While the kitchen feels 3-star in flavor and execution, service and ambiance hover around 1 star due to layout, lighting, and pacing. Blending the two might yield a fair 2-star rating, echoing our experience at “Moesmer.” where it was the opposite around.

Conclusion “JAN” delivers some exceptional courses—especially in seafood—but the lengthy format tests even dedicated foodies. A more streamlined menu and a setting truly suited to top-tier dining would give “JAN” the polish it deserves. There’s real potential here, yet we personally favor the cohesive three-star feel found at his former spots, the Atelier and even the Schloss Nymphenburg pop-up...

   Read more
avatar
1.0
26w

Jan does not deserve its 3 Michelin stars — in fact, it doesn’t deserve any.

From the moment we walked in, something felt off. The dining room was uninspired, the host was unfriendly, and the overall atmosphere lacked the warmth and refinement you expect from a world-class restaurant. There was no sense of welcome or occasion.

Service was poorly executed and completely out of sync with the kitchen. We sat with empty glasses for long stretches, and there was no sommelier — a glaring omission for a supposedly elite dining experience. The wine selections felt cheap and unconsidered, and there was no guidance or pairing offered.

The food was at best mediocre. The short rib dish, a main course, was dry and completely lacking in flavor — made worse by a dull knife that made it nearly impossible to cut. The final course, a yogurt with granola, felt more like breakfast than a thoughtful end to a fine meal. It was jarring and left me with a very upset stomach the next day.

There was no harmony between the kitchen and the floor staff — it felt chaotic, disorganized, and amateur. To top it off, a woman seated alone across from me kept nodding off at the table, which gave the distinct impression she was there simply to fill seats.

Jan was not just disappointing — it was baffling. This is not a restaurant operating at a 3-star level. It’s a mystery how it earned that...

   Read more
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Brandon KotlyarskyBrandon Kotlyarsky
The fact that JAN continues to hold any Michelin stars—let alone three—is incredible. I went with my mother and father on our trip to Munich and our experience on June 24 presented us with a dining experience that would be unacceptable at any price point—let alone €560/per person we paid. We entered into a very casual and unrefined dining room playing 80s music—which we didn’t originally pay much attention to—as we were greatly looking forward to the food. Our attention was grabbed though when we noticed one guest was seated awkwardly facing a structural pylon and directly in a walkway, an unthinkable layout for a supposed fine dining establishment. Additionally the tables were almost entirely barren—with no tablecloth and just a little cloth placemat with JANs name on it—a very cheap looking setup. Service throughout the evening was abysmal. Dirty silverware remained on our table across multiple courses. When replacements were eventually brought, they were carelessly placed, often not even set on the provided silverware stones. Overall Staff coordination was chaotic with kitchen staff occasionally coming out to serve food. Making matters worse, there was no designated sommelier, which is simply unacceptable given that the wine pairing is priced at €189 per person. The “sommelier” was regularly seen serving food and helping the kitchen. That price point demands thoughtful selections and knowledgeable service. Instead, we received acidic, overly tannic, uninspired wines that didn’t remotely pair with the food and left an unpleasant aftertaste. We even had to ask for a different wine for the short rib pairing because the one provided tasted worse than boxed wine from a college party. Finally, the food did not redeem the experience. After a great amuse bouche and a passable tartare and pikeperch, the kitchen completely fell apart. The short rib was dry and inedible, the duck was chewy and served with dull silverware and “breakfast for dinner” turned out to be little more than a buffet granola and yogurt. That was on top of the disharmonious pace of the operation. The final dessert was a chaotic pile of fruit and sugar. At best, the food was a 4/10—and that’s generous. Everything else about the experience was a firm 1/10. When confronted about some of these issues the staff’s tone ranged from indifferent to actively condescending. When we politely noted that the knives provided with the duck course were too dull to cut the meat, the response was a patronizing, “Are you using the correct side of the knife?”—as though we were children unfamiliar with cutlery To add one final layer of strangeness: the dining room seemed artificially filled. A few diners were sitting alone— and most notably —there was one woman who slept through half the meal. It gave the impression that guests were comped or paid simply to give the appearance of demand—an uncomfortable and shady practice for a restaurant of this supposed stature. We paid our bill and sprinted out of the restaurant relieved to be done with the most gruesome 4 hours in recent memory. JAN is not a fine dining experience—it is a disjointed, overpriced, and deeply pretentious operation from an individual who is clearly just cruising on name recognition. If you’re looking for a truly exceptional Michelin-starred experience in Munich, skip JAN entirely and go to Restaurant Atelier. We had an absolutely incredible experience there 3 days prior. They deserve the 3 stars, JAN deserves absolutely none.
Susan KotlyarskySusan Kotlyarsky
Jan does not deserve its 3 Michelin stars — in fact, it doesn’t deserve any. From the moment we walked in, something felt off. The dining room was uninspired, the host was unfriendly, and the overall atmosphere lacked the warmth and refinement you expect from a world-class restaurant. There was no sense of welcome or occasion. Service was poorly executed and completely out of sync with the kitchen. We sat with empty glasses for long stretches, and there was no sommelier — a glaring omission for a supposedly elite dining experience. The wine selections felt cheap and unconsidered, and there was no guidance or pairing offered. The food was at best mediocre. The short rib dish, a main course, was dry and completely lacking in flavor — made worse by a dull knife that made it nearly impossible to cut. The final course, a yogurt with granola, felt more like breakfast than a thoughtful end to a fine meal. It was jarring and left me with a very upset stomach the next day. There was no harmony between the kitchen and the floor staff — it felt chaotic, disorganized, and amateur. To top it off, a woman seated alone across from me kept nodding off at the table, which gave the distinct impression she was there simply to fill seats. Jan was not just disappointing — it was baffling. This is not a restaurant operating at a 3-star level. It’s a mystery how it earned that recognition.
Silvia FasoldSilvia Fasold
Es hätte ein perfekter Abend werden können…. Meine Tochter und ich waren an ihrem Geburtstag bei Jan Hartwig zum Abendessen. Die Reservierungserinnerung samt nachfolgender Korrespondenz bzgl. Unverträglichkeiten etc. waren sehr freundlich und professionell. Am Abend selbst wurden wir sehr freundlich vom Service empfangen, an unseren Tisch gebracht und uns das auf uns zugeschnittene Menü (pescetarisch) erklärt. Am Tisch stand auch eine Karte mit Geburtstagswünschen vom ganzen Team. Die nette Dame vom Service reichte uns auch schon die Aperitif-Karte. Doch dann ging es leider nicht mehr ganz so schön weiter… Der Maître Kilian Skalet fragte uns kurz nach den Wünschen für den Aperitif und verschwand dann wieder. Der Aperitif wurde dann vom Service serviert und es ging auch schon mit dem Menü los. Gang nach Gang wurde serviert, schön erklärt und schon diese „Grüße“ waren jeder für sich ein Geschmackserlebnis. Herr Skalet reichte dann auch unseren Nachbarn die Weinkarte, uns ignorierte er gekonnt. Als auch allem Anschein nach noch Stammgäste im Restaurant erschienen, war er diesen sehr zugetan und kam in unsere Richtung gar nicht mehr. Der erste Gang des Menüs, der Saibling vom Schliersee, wurde serviert. Da wir zu diesem vorzüglichen (und für Jan Hartwig bekannten) Gang auch gerne einen passenden Wein genießen wollten, machten wir die Service-Mitarbeiterin darauf aufmerksam. Diese war sehr erstaunt, dass wir die entsprechenden Karten noch nicht erhalten hatten und stimmte sich umgehend mit ihrer Kollegin ab. Vom Herrn Maître fehlte leider jede Spur. Auch der Gast am Nebentisch merkte an, dass der bestellte Wein immer noch fehlt. Die Kollegin kam dann recht schnell zu uns an den Tisch, entschuldigte sich vielmals und wollte uns einen „Schluck“ zur Überbrückung aus der Weinbegleitung anbieten. Auf meine Frage, ob es zum Menü denn eine Weinbegleitung gibt, stellte mir sie die Gegenfrage, ob uns diese nicht angeboten wurde. Auch hier merkte unser Nachbar an, dass auch ihm nur die Weinkarte, nicht aber die Weinbegleitung angeboten wurde. Wir kamen mit der Servicedame überein, dass wir Weine aus der Weinbegleitung nehmen wollen und diese wurden uns dann auch sehr flott serviert. Herr Skalet kam dann auch an den Nachbartisch, servierte den Wein und entschuldigte sich. Uns ignorierte er immer noch gekonnt. So wurden uns Gänge und Gänge serviert (jeder einzelne davon ein Erlebnis) und wir vom Serviceteam umsorgt. Nur der Maître war wohl vollumfänglich mit seinen Stammgästen beschäftigt. Nein, nicht ganz! Irgendwann bequemte er sich und kam mit den Worten „jetzt MUSS ich mich bei den Damen auch entschuldigen“ kurz an unseren Tisch. Auf ein weiteres Gespräch ließ er sich gar nicht ein…. Sehr schade, denn dieser eine Herr hat uns einen eigentlich schönen Abend kaputt gemacht! Ich möchte nochmals erwähnen, dass das Essen von Jan Hartwig auf jeden Fall drei Sterne wert ist, dass alle anderen Mitarbeiter im Team hochprofessionell arbeiten und dass auch auf die Anlässe wie Geburtstag, Hochzeitstag liebevoll eingegangen wird. Der (neue) vegetarische Hauptgang war perfekt und das Gespräch beim Gehen mit Herrn Hartwig rundete alles ab. Ob die Wartezeit auf die Rechnung von ca. 20 Minuten dem geschuldet war, dass der Restaurantleiter auch hier wohl nur auf das Wohlbefinden seiner Stammgäste besorgt war, kann ich nicht beurteilen. Als wir dann auf unser Taxi gewartet haben, hat Herr Skalet seinem ganzen Verhalten an diesem Abend noch ein kleines Krönchen aufgesetzt. Mit seinen Stammgästen hat er noch auf den Fahrer gewartet, für uns hatte er leider nicht mal mehr eine „Gute Nacht“. Wie schon eingangs erwähnt, hätte es ein perfekter Abend werden können…
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The fact that JAN continues to hold any Michelin stars—let alone three—is incredible. I went with my mother and father on our trip to Munich and our experience on June 24 presented us with a dining experience that would be unacceptable at any price point—let alone €560/per person we paid. We entered into a very casual and unrefined dining room playing 80s music—which we didn’t originally pay much attention to—as we were greatly looking forward to the food. Our attention was grabbed though when we noticed one guest was seated awkwardly facing a structural pylon and directly in a walkway, an unthinkable layout for a supposed fine dining establishment. Additionally the tables were almost entirely barren—with no tablecloth and just a little cloth placemat with JANs name on it—a very cheap looking setup. Service throughout the evening was abysmal. Dirty silverware remained on our table across multiple courses. When replacements were eventually brought, they were carelessly placed, often not even set on the provided silverware stones. Overall Staff coordination was chaotic with kitchen staff occasionally coming out to serve food. Making matters worse, there was no designated sommelier, which is simply unacceptable given that the wine pairing is priced at €189 per person. The “sommelier” was regularly seen serving food and helping the kitchen. That price point demands thoughtful selections and knowledgeable service. Instead, we received acidic, overly tannic, uninspired wines that didn’t remotely pair with the food and left an unpleasant aftertaste. We even had to ask for a different wine for the short rib pairing because the one provided tasted worse than boxed wine from a college party. Finally, the food did not redeem the experience. After a great amuse bouche and a passable tartare and pikeperch, the kitchen completely fell apart. The short rib was dry and inedible, the duck was chewy and served with dull silverware and “breakfast for dinner” turned out to be little more than a buffet granola and yogurt. That was on top of the disharmonious pace of the operation. The final dessert was a chaotic pile of fruit and sugar. At best, the food was a 4/10—and that’s generous. Everything else about the experience was a firm 1/10. When confronted about some of these issues the staff’s tone ranged from indifferent to actively condescending. When we politely noted that the knives provided with the duck course were too dull to cut the meat, the response was a patronizing, “Are you using the correct side of the knife?”—as though we were children unfamiliar with cutlery To add one final layer of strangeness: the dining room seemed artificially filled. A few diners were sitting alone— and most notably —there was one woman who slept through half the meal. It gave the impression that guests were comped or paid simply to give the appearance of demand—an uncomfortable and shady practice for a restaurant of this supposed stature. We paid our bill and sprinted out of the restaurant relieved to be done with the most gruesome 4 hours in recent memory. JAN is not a fine dining experience—it is a disjointed, overpriced, and deeply pretentious operation from an individual who is clearly just cruising on name recognition. If you’re looking for a truly exceptional Michelin-starred experience in Munich, skip JAN entirely and go to Restaurant Atelier. We had an absolutely incredible experience there 3 days prior. They deserve the 3 stars, JAN deserves absolutely none.
Brandon Kotlyarsky

Brandon Kotlyarsky

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Jan does not deserve its 3 Michelin stars — in fact, it doesn’t deserve any. From the moment we walked in, something felt off. The dining room was uninspired, the host was unfriendly, and the overall atmosphere lacked the warmth and refinement you expect from a world-class restaurant. There was no sense of welcome or occasion. Service was poorly executed and completely out of sync with the kitchen. We sat with empty glasses for long stretches, and there was no sommelier — a glaring omission for a supposedly elite dining experience. The wine selections felt cheap and unconsidered, and there was no guidance or pairing offered. The food was at best mediocre. The short rib dish, a main course, was dry and completely lacking in flavor — made worse by a dull knife that made it nearly impossible to cut. The final course, a yogurt with granola, felt more like breakfast than a thoughtful end to a fine meal. It was jarring and left me with a very upset stomach the next day. There was no harmony between the kitchen and the floor staff — it felt chaotic, disorganized, and amateur. To top it off, a woman seated alone across from me kept nodding off at the table, which gave the distinct impression she was there simply to fill seats. Jan was not just disappointing — it was baffling. This is not a restaurant operating at a 3-star level. It’s a mystery how it earned that recognition.
Susan Kotlyarsky

Susan Kotlyarsky

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Es hätte ein perfekter Abend werden können…. Meine Tochter und ich waren an ihrem Geburtstag bei Jan Hartwig zum Abendessen. Die Reservierungserinnerung samt nachfolgender Korrespondenz bzgl. Unverträglichkeiten etc. waren sehr freundlich und professionell. Am Abend selbst wurden wir sehr freundlich vom Service empfangen, an unseren Tisch gebracht und uns das auf uns zugeschnittene Menü (pescetarisch) erklärt. Am Tisch stand auch eine Karte mit Geburtstagswünschen vom ganzen Team. Die nette Dame vom Service reichte uns auch schon die Aperitif-Karte. Doch dann ging es leider nicht mehr ganz so schön weiter… Der Maître Kilian Skalet fragte uns kurz nach den Wünschen für den Aperitif und verschwand dann wieder. Der Aperitif wurde dann vom Service serviert und es ging auch schon mit dem Menü los. Gang nach Gang wurde serviert, schön erklärt und schon diese „Grüße“ waren jeder für sich ein Geschmackserlebnis. Herr Skalet reichte dann auch unseren Nachbarn die Weinkarte, uns ignorierte er gekonnt. Als auch allem Anschein nach noch Stammgäste im Restaurant erschienen, war er diesen sehr zugetan und kam in unsere Richtung gar nicht mehr. Der erste Gang des Menüs, der Saibling vom Schliersee, wurde serviert. Da wir zu diesem vorzüglichen (und für Jan Hartwig bekannten) Gang auch gerne einen passenden Wein genießen wollten, machten wir die Service-Mitarbeiterin darauf aufmerksam. Diese war sehr erstaunt, dass wir die entsprechenden Karten noch nicht erhalten hatten und stimmte sich umgehend mit ihrer Kollegin ab. Vom Herrn Maître fehlte leider jede Spur. Auch der Gast am Nebentisch merkte an, dass der bestellte Wein immer noch fehlt. Die Kollegin kam dann recht schnell zu uns an den Tisch, entschuldigte sich vielmals und wollte uns einen „Schluck“ zur Überbrückung aus der Weinbegleitung anbieten. Auf meine Frage, ob es zum Menü denn eine Weinbegleitung gibt, stellte mir sie die Gegenfrage, ob uns diese nicht angeboten wurde. Auch hier merkte unser Nachbar an, dass auch ihm nur die Weinkarte, nicht aber die Weinbegleitung angeboten wurde. Wir kamen mit der Servicedame überein, dass wir Weine aus der Weinbegleitung nehmen wollen und diese wurden uns dann auch sehr flott serviert. Herr Skalet kam dann auch an den Nachbartisch, servierte den Wein und entschuldigte sich. Uns ignorierte er immer noch gekonnt. So wurden uns Gänge und Gänge serviert (jeder einzelne davon ein Erlebnis) und wir vom Serviceteam umsorgt. Nur der Maître war wohl vollumfänglich mit seinen Stammgästen beschäftigt. Nein, nicht ganz! Irgendwann bequemte er sich und kam mit den Worten „jetzt MUSS ich mich bei den Damen auch entschuldigen“ kurz an unseren Tisch. Auf ein weiteres Gespräch ließ er sich gar nicht ein…. Sehr schade, denn dieser eine Herr hat uns einen eigentlich schönen Abend kaputt gemacht! Ich möchte nochmals erwähnen, dass das Essen von Jan Hartwig auf jeden Fall drei Sterne wert ist, dass alle anderen Mitarbeiter im Team hochprofessionell arbeiten und dass auch auf die Anlässe wie Geburtstag, Hochzeitstag liebevoll eingegangen wird. Der (neue) vegetarische Hauptgang war perfekt und das Gespräch beim Gehen mit Herrn Hartwig rundete alles ab. Ob die Wartezeit auf die Rechnung von ca. 20 Minuten dem geschuldet war, dass der Restaurantleiter auch hier wohl nur auf das Wohlbefinden seiner Stammgäste besorgt war, kann ich nicht beurteilen. Als wir dann auf unser Taxi gewartet haben, hat Herr Skalet seinem ganzen Verhalten an diesem Abend noch ein kleines Krönchen aufgesetzt. Mit seinen Stammgästen hat er noch auf den Fahrer gewartet, für uns hatte er leider nicht mal mehr eine „Gute Nacht“. Wie schon eingangs erwähnt, hätte es ein perfekter Abend werden können…
Silvia Fasold

Silvia Fasold

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