Tzatzos S.A. — Restaurant in Athens

This place is horrible, stay away!! I thought it would be great because it has a chic appearance and from the glance of an eye the food, pastries and cakes appeared fresh. It was horrible. My partner ordered Galaktoboureko that was supposed to be hot & fresh; it came out cold and stale like they’ve been keeping it refrigerated for long period of time. I ordered a chocolate croissant, it did not resemble a layered flaky croissant that I expected to receive, it was old, stale and hard as a rock. The chocolate was glued inside of it. The pre boxed croissants that are made in factories are better and softer. Needless to say we did not eat our food, I told the waitress we didn’t want the Greek salad I ordered and she began arguing immediately it was already ready to go. It was not, it tooku an additional 5-8 minutes to bring it out. Once again the ingredients were not fresh and we did not eat it. I tried to politely tell her we were unsatisfied with our food and clearly we did not eat any of it, she began arguing with me how everything was made fresh over and over, she brought out her dad to bully me as well into believing the food that I tasted and disliked was not bad, it nwas fresh and good. I felt very uncomfortable and cornered, I paid for the food I did not eat. I do not believe in leaving bad reviews, everybody can have an off day, but my experience was just horrific. I expected the waitress\owner to have good customer service, take the food away when I stated we disliked and cancel the salad, let us pay and leave or even charge us for the salad. I understand they have a business to operate, they’ve suffered economic setbacks because of COVID and I would have been more than happy to pay for whole thing but I wanted to feel valued as a customer. I did not want to be yelled at for disliking something or being bullied by the dad. Do not be trapped into going to this place. This is the worst experience I...

Im sure its a lovely place to visit as a local but my experience wasn't as warm as what I had experienced in other establishments.

It was okay there was so much variety in pastries, cakes, and ice-cream that you'd have a hard time choosing.

On my first visit I just had a look, and after speaking with a lady she mentioned their breakfast options, so I said I would vist the next day.

Staying true to my word I did and the menu was extensive I was amazed, and wanted to read it thoroughly to ensure I didn't miss anything.

I didn't get more that 3 mins to read and I was approached, I just said was wasn't ready and needed more time. Another maybe 2 minutes passed and she came back, I did apologise ans said I wasn't ready.

Perhaps I misinterpreted her expressions and body language, but there was a huff and maybe a slight eye roll. I can be sensitive so I was a little uneasy and uncomfortable for the duration of our visit so it tainted my experience a little.

I got the spinach pastry, that was a little dry on the inside, But I still ate it because I was nervous, I also tried the pancakes which was very tasty on its own but I didn't think the chocolate sauce paired with it was an amazing match, it tasted very much like cooking chocolate which for me brought the quality of taste down.

Its a nice place but I wouldn't go out of my way to...

There are many, many, many cafes in Athens. Being a coffee aficionado, I had to visit a few and see which I love better before I went and do my recommendation. Well, at last my search is over. Not only is this place in a very convenient location, as it is close to the museum and the acropolis, but it is also super safe, since it is next door to the police. It is very, very clean. It is family ran, and I always appreciate how much of a difference that makes when it comes to customer attention. So the service here was beyond great. But more importantly, the food, oh wow, the food was amazing. We tried, the Greek Omelette, the Special Omelette, the waffles, the croissant, the dumplings, the pastries, cappuccino, expresso, cold cappuccino, tea, and even a cheese cake. I know, we went all out for a breakfast, what can I say, you walk in, and you want to try it all....