It’s a shame I can’t give zero stars.
I arrived at the shop at 22:10 to order some ice cream. From the start, I was greeted with rudeness when I asked if they still had large cups. I went ahead and ordered what was available, but things only got worse from there.
A friend of mine was choosing her flavors and was rushed by a very rude woman behind the counter, who clearly wanted to close early — despite the door stating the place is open until 23:00. Another customer trying to pay with cash was also rushed in an equally unpleasant manner.
I chose to eat my ice cream inside and observed how every single customer after me was treated. Honestly, I’m shocked this woman still works there. I can only hope she’s the owner, because if she’s an employee, it’s unacceptable for any business to tolerate that kind of attitude.
Later, a family came in and asked for large cones — something the shop advertises. The woman tried to discourage them, saying it wasn’t a good idea. They insisted and were eventually served, but not without being treated poorly.
The service was absolutely appalling.
I love Iceland and I travel the world for work — I’ve never experienced service this bad. It’s such a shame that in a city known for its warmth and kindness, a place like this shows so little care for the people walking...
Read moreTitle: "Rarely Found: Ice Cream of Such High Quality"
During our recent stay at the neighboring hotel, my wife and I discovered an exceptional ice cream parlor. Twice after dinner, we treated ourselves to their take-away ice cream, and it was truly remarkable. Seldom have we encountered ice cream of such high quality, even in Italy.
The array of flavors presented quite the challenge. Each time, we found ourselves torn between the tempting options, wishing we could try even more of their delicious offerings. From classic favorites to inventive combinations, the ice cream selection showcased the skill and dedication of the artisans.
This ice cream parlor surpassed our expectations and left us yearning for more. If you find yourself in the area, we highly recommend indulging in this rare and delightful treat. You won't be...
Read moreGaeta Gelato in Reykjavík is a true ice cream paradise. From the moment you step inside, the inviting aroma and friendly staff create a delightful experience. Their wide variety of flavors, both classic and innovative, are crafted with the finest ingredients. Each scoop is a work of art, bursting with vibrant colors and offering a velvety smooth texture. The small portion option allows you to try two different flavors, each more heavenly than the last. Gaeta Gelato's commitment to using local and seasonal ingredients adds an authentic Icelandic touch. The staff's knowledge and passion create a warm and welcoming atmosphere. For the best ice cream in Reykjavík, Gaeta Gelato is an...
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