KFC, known for its iconic fried chicken, places a strong emphasis on both taste and service to create a memorable dining experience for its customers.
Taste is at the heart of KFC's success, with its secret blend of herbs and spices creating a unique flavor profile that has become synonymous with the brand. From Original Recipe to Extra Crispy, KFC's chicken offerings cater to a variety of tastes, ensuring there's something for everyone. Additionally, KFC frequently introduces limited-time offerings and innovative menu items to keep customers intrigued and satisfied.
Complementing its delicious food is KFC's commitment to exceptional service. Whether dining in, taking out, or using the drive-thru, customers can expect friendly and efficient service from KFC's staff. With a focus on speed and accuracy, KFC strives to ensure that orders are fulfilled promptly and correctly. Moreover, KFC places a premium on cleanliness and hygiene, maintaining a welcoming environment for diners.
Beyond the restaurant experience, KFC also prioritizes customer convenience through delivery and online ordering options. By embracing technology and adapting to changing consumer preferences, KFC ensures that customers can enjoy its delicious food with ease.
Overall, KFC's dedication to both taste and service has solidified its position as a beloved fast-food chain, delighting customers around the world with its flavorful chicken and exceptional...
Read moreFood: 10 to 12 years back they used to have wonderful menu but they stopped several dishes and drinks, especially the crushers which was way too great in their menu don't know why they removed it from their menu and fried chicken taste is also changed from back then.
Service: Service is also like the food not upto the mark, like food they used to serve very good but now they are not even packing properly. When I went their last week they packed someone's order to some other customer. Like this they are carelessly packing. For placing an order directly in the restaurant itself like this means how will they pack orders placed in online like swiggy or zomato. A friend of mine faced this problem by placing order in online and didn't recieve some of the items.
Packaging: worst packaging in the American fastfood chains in India will go to kfc. They won't even care how it reaches to the customer end, they just need to some how pack it and send it. If you order drinks and all that's it only the cup which was used to pack will alone reach you, atleast they can tape the lid while packing that also they...
Read moreHiii I am from Chennai I made order 7:45 pm in kfc app from kfc t nagar branch chennai and it suppose to be deliver by 8:30 but i didn't and I try to contact through the app no one picking up and lines are also busy then then 10 pm I was lucky connect coustomer care and they gave store manager number that store manager made some working to contact me by this time is 10.10 pm That person said sir your is already delivered like that it showing.i asked him without giving OTP how does your delivery person deliver the product and he was blabbering and then he said if u want to cancel it will take 5 days to reflect in your account so I will place new order and will send you he said then he said another order which i received by 11pm I am asking like if you order 7:30pm what time would be your plan to eat food maximum 9pm right but I got 11pm Everyone in home slept by the time and and food was full cold and it should be names as soggy fried chicken instead of kfc and in the end it's total...
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