Grandpa's Coffee And Eats Ubud — Restaurant in Bali

Honestly, worst customer service I’ve probably ever encountered. And believe me, I’ve had my fair share of nightmares. We ordered from here from the food delivery service “grab”. Our total on the app, clearly said 118,000. The drivers pick the food up, and pay with their own money, and they only accept cash, so when the driver arrived, the total on the receipt was 175,000- 57,000 more than what the order confirmation stated. We ended up having to both go back to the restaurant. The lady that I spoke with was incredibly rude, for no reason, as this was clearly a mistake, and not mine. By this time, our food was cold, and I kindly asked to return the food so that we could order from somewhere else, and she refused to Give me or the driver our money back. So, not only was I out 75000- I was stuck with cold food, that really wasn’t all that good. The burrito i got was nothing but a bunch of red peppers and cheese. So- Thanks but no thanks, grandpa’s coffee and eats. You kind of suck. If you want to eat overpriced sub par food, with terrible customer service...

It is so good we went back again the next day. It is nice and cosy with fans and aircon. The service is very friendly and quick. The juice is really good and made from fresh ingredients, the best I had in our entire stay in Bali! There is Indonesian and Western inspired food, all of which is well prepared, tasty and decent portions. The Philly Cheese Steak and Fried Duck would be well worth a try. Interesting decor and they also have merchandise available. The coffee is also good and you can get a take-away coffee too. There is also a gelato selection to help cool down in the warm weather. There is also free WiFi available. If we stayed another day we would have...

Kare Ayam and Lemongrass Tea.

The chicken and curry flavor is decent, but the rice is a little on the dry side. Rice can be personal preference though as I like mine a bit on the moist side. It has a little pepper in there enough to make it have that spicy flavor without being overly spicy.

The seats inside are a bit on the warm side, so there's really only one section of seating at the front which is relatively cooler.

Just for context, I'm eating here at 7:30am around opening time. They opened earlier than their listed 8am open time which is very nice. Not many places are open and are ready to...