Sushi Hiro Plaza Indonesia — Restaurant in Jakarta

Last weekend, my wife, our 6-year-old son, and I decided to treat ourselves to a special dinner at Sushi Hiro in Jakarta, and it turned out to be a memorable culinary experience.

Ambiance Upon entering Sushi Hiro, we were immediately struck by the warm and inviting atmosphere. The interior perfectly blends traditional Japanese elements with modern design, creating a serene and stylish environment. The wooden furnishings, soft lighting, and tasteful décor set the stage for a relaxing evening. Our son was particularly fascinated by the sushi bar, where chefs skillfully prepared dishes right before our eyes.

Service The service at Sushi Hiro was impeccable. From the moment we walked in, the staff made us feel welcome and attended to our every need. They were courteous, professional, and patient, especially with our son who had a lot of questions about the different dishes. The waitstaff was knowledgeable and offered excellent recommendations, which enhanced our dining experience.

Food Quality The food at Sushi Hiro was nothing short of extraordinary. We started with an assortment of sashimi that was incredibly fresh and flavorful. The highlight of our meal was the Omakase platter, which allowed us to sample a variety of expertly crafted sushi pieces. Each piece was a work of art, showcasing the chefs' skill and precision.

For our son, we ordered a few simpler rolls and tempura. The chefs were accommodating and created a special roll that wasn't too spicy, which he loved. My wife and I also enjoyed the specialty rolls, such as the Hiro Roll and Dragon Roll, both of which were beautifully presented and packed with flavor.

Presentation The presentation of the food at Sushi Hiro was stunning. Each dish was thoughtfully arranged, with garnishes that added a touch of elegance and beauty. Our son was particularly impressed by the intricate carvings and colorful plating, which made the meal even more enjoyable for him.

Value While Sushi Hiro is on the pricier side, we felt that the quality of the food and the overall experience justified the cost. It was a special occasion for us, and we left the restaurant feeling satisfied and happy. The premium ingredients, exceptional service, and delightful ambiance made it worth every penny.

Overall Experience Our evening at Sushi Hiro was a fantastic experience. The combination of high-quality ingredients, expert preparation, and attentive service made for a truly memorable meal. Whether you're a sushi enthusiast or simply looking to enjoy a special dinner with family, Sushi Hiro offers an unforgettable dining experience. Our son enjoyed it as much as we did, making it a perfect family outing. We look forward to...

First time for a foreigner like me at this critically acclaimed, beautifully designed contemporary sushi joint. I’d heard so many good things about the group, so I was looking forward to the dining experience! Everything was great, from the stunning ambience to the friendly service to the delicious and innovative food.

If only there’s one thing that could be improved, asking your guests to scroll on their phone to look at your 70-page (!!!) menu is very inconvenient and bothersome, especially for middle aged and the elderlies! Or for those without mobile phone (yes some of us do want to eat or chat in the restaurants, and not scroll on our mobile phone throughout the entire dinner!). Plus, the paper version of your menu has no photo of the dishes whatsoever. Probably have some printed paper menus ready just in case, it’s a worthy investment. Facilitating seamless experience/guest satisfaction is key to keeping your success consistent. Technology is there to assist us, not to make our lives inconvenient! Most good restaurants your level have a “bible” paper menu with photos, descriptions and prices of the dishes.

Also, a special heartfelt thanks to the staff for accommodating us with a smile at 21:20 when the restaurant was closing at 22:00! And for waiting for us until we finished our dinner past 22:00 and the whole mall was already dark! You all were...

Food is always good. However, please take a note on your. In general a good crew and service until I was about to make my billing at 5.34pm on 15th Jan 2021 served by IRA SUSANTI. She did not perform a good service or rather I will say rude to that standard. 1st when billing, she pass me the bill and when I was taking out my CC she left for the counter ( 3 people was there). So I waited since it took too long. I walked there and I gave the bill and my CC and I went back to my table. Upon receiving she just took the bill and put it aside. When she returned to my table, she brought the EDC machine with her. She keyed in the number left the machine on the table. After I keyed in, I called her again. She came back tore the bill and LEFT the bill on the table and walked off. Is a common service courtesy to just say thank you. And while serving customer you just dont suddenly leave that table on the middle of something without saying anything. She should be glad that I did not make things difficult for her. Please remind your staff that she in the service industry. At least have the courtesy to say "I leave your card in the table" and not just leave it there and walked off. First time in my life I have to complain regarding such basic...