Couldn’t have been more disappointed.
I read somewhere that Earth Café was one of Ubud’s best vegan restaurants. In my experience it has been the worst place Ive visited since coming to Bali. I had such high hopes too, I wanted it to be good. On the menu everything looks amazing, but in real life it fell short.
Pros It is a cozy place, with good view over the rooftops of Ubud Alot of dishes to choose from
Cons The service was terrible, they didnt notice us when we came in. The staff was chatting amongs each other and didnt pay attention to the guests my ginger beer wasn’t so much a ginger beer as it was just ginger the food was bland. No seasoning whatsoever. My fries where soggy after swiming in the Portobello burger juice. The burger didnt have any condiments (i.e. No ketchup, no mayo, no mustard etc.) the charges atleast double from everywhere else. There are better alternatives. Check out the ”love burger” at ”Clear Café” (100 meter walk from ”Earth Cafe” the worst part was that on our bill they had added a 40k ”service fee” on top of our food. And when handing them the money they didnt want to give me my 2k change. 2k is not alot of money, but weird for them to assume Id want to tip them. bathroom was not clean. There soap dispenser what filled with just water
I highly recommend walking the 100 meters to Clear Café instead. The service is much better, the food is fantastic and a overall much nicer place. They also have...
Read moreI ordered a juice there. I asked the waiter if the juice is juiced from a slow juicer. The waiter replied with a yes. Then i heard the loud noise of a (centrifugal) juicer and I got my juice, it was full of foam (that's what you are expecting from a centrifugal juicer. I drank the juice because I was thirsty. After that I went to the cashier to pay the the juice. I saw a centrifugal juicer and a slow juicer behind the cashier. I asked the waiter which one was used and he replied the centrifugal juicer because the slow juicer was damaged/broken. I replied to the waiter that he had lied to me because he told me 2 times they are juicing with a slow juicer. He keep calm and said to me anyway sir you drank the juice and you have to pay. I payed and was complaining two times via email over this issue online to the management, and I did not get a answer. I complaining because there is a huge difference between that mentioned kind of juicer, and for that price including taxes 59k ++ I expect they are juicing with a slow juicer, otherwise I can get a good juice outside in a near warung (local Indonesian food restaurant) for half the price. Anyway I did not get any answer over email. Don't eat on this place., the quality for the juices are really low compared to the price. You can get a good juice in seeds of life for...
Read moreTo the owners, I highly suggest you check in with your chefs and re-train. The menu description and pictures look amazing, but your chef's cooking don't seem to match that standard, and the food that arrives on our table is regularly a hit or miss.
I ordered the creamy carbonara. When the food came out, it did not look like the menu image. There were minimal bits of finely chopped bacon, the size of finely diced onion, and the dish was overwhelmed with creamy cashew cheese that it looked soupy. I love cashew cream chese, but that dish was soo packed with cashew cheese that it turned me off this cheese. This dish was disapppinting.
I also ordered the bhakti smoothie, first time the drink was great. Second time, the drink was overloaded with coconut milk and yoghurt, that it tasted more yoghurty and overpowered the fruits.
I feel that the food is either made negligently or the chef genuinely does not know what a real carbonara tastes like.
Customer service is friendly. Vegan hot...
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