The worst service I've had in years. We had numerous issues.
The first issue is that all of the food we ordered was served to another table next to us that arrived after us. While this happens, it took 5-10 minutes for the staff to notice (despite the other table clearly telling them that it was not what they ordered).
The staff, after many looks in our direction, brought the food back inside the restaurant and one minute after, served the very same plates to us just like if it came right from the kitchen, with no excuses or explanation, even for the delay.
They didn't replace the food that was sitting in front of other people. There was a hair in my girlfriend's plate.
Second issue, directly caused by the first, was that the food was cold.
Third issue, a pastry that we ordered never arrived.
Fourth issue, the "fresh orange juice" was actually based on concentrate and had a disgusting, acidic taste.
Fifth issue, the staff never came back to check on us despite many looks in our direction and seemed to avoid us. Our initial drinks were finished before we were even served and we didn't have the opportunity to order any other drink since the staff was basically absent.
We were expecting a lot for "the best brunch in Dublin" "featured in many newspapers and Netflix". Our disappointment was even higher than our initial expectations. We will definitely never...
Read moreStopped in when passing today having previously seen good reviews. What a disappointment! We arrived at about 9am and the place itself was freezing. We should have left at that point but decided we'd persevere. The staff were nice and the menu looked good. Ordered cappuccinos and the Avo & Eggs which sounded lovely. The coffee arrived promptly but the first noticeable thing was that they are quite small. Then the taste...incredibly bitter coffee. Don't know who is recommending them for coffee but I'm afraid to my taste it's awful. On to the food. The plate was well covered with toast covered with lashings of avocado topped with 2 poached eggs and a forest of salad. The avocado came as cold as the room and unfortunately the eggs and toast were only slightly warmer. The only positive we had was that the staff were nice. All in all a very poor experience that for €30 left a bitter taste in the mouth. There are far better places for a good breakfast in Dublin. On the evidence of today we...
Read moreI've been here a couple of times in the past without issue however today was a particularly bad experience and I will not be back in the future. I arrived at around 11am, I ordered at the counter, paid and asked if the barista could take my order to the table as I had a buggy, to which he said no problem. As I headed towards the seats another employee aggressively confronted me saying "CAN I HELP YOU?". It was so aggressive I thought I had taken a wrong turn and might be in a different place so I asked "is this not the Brother Hubbard seating?". The person replied in an extremely rude/condescending tone "yeah but there's detailed signage asking people to wait to be seated". I explained I had already ordered and paid and his colleague said I could take a seat. There was no apology. There were two other customers there, despite the fact it wasn't busy my coffee arrived 15 minutes later and was lukewarm. Really...
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