Trattoria Antichi Cancelli — Restaurant in Florence

We have been visiting Florence for the last 25 years so we have enjoyed numerous delicious Tuscan meals. The restaurant was half full when we arrived. We received our appetizer promptly but then waited at least 45 minutes after finishing the appetizer before our meal arrived. Most customers arriving after us were being served. Upon serving, the Ribbolita my wife ordered was very bland and needed red pepper sauce 🌶 to "help". We were only offered stale black pepper and the grinder was empty.

We normally do not stay in this section of Florence near the train station and went to this trattoria because of the higher rating.

I would suggest going to other less tourist areas for much better food! Worst meal we have had in all of our visits...

The food was a complete disaster! Overloaded with seasoning and the pasta felt undercooked. What’s even worse was the service. I’m not sure if it was discrimination against foreigners, but while other tables received complimentary bread and attentive service, we were ignored even though we arrived earlier. The staff refused to speak English and one of them was still talking on the phone while handling our payment. It's very rude and disrespectful. For a restaurant located so close to the train station, this experience really damages the image of Florence for tourists. This was the only restaurant in Florence where I encountered such...

This place is definitely over-rated and over-priced. My wife and I had the worst pasta ever at this restaurant. It tasted plain and the paste got stuck together and was barely edible. I am not a cook but even I could boil paster batter than they did. The WiFi did not work, neither did their credit card reader. It ruined our day and left me and my wife a very poor impression of Florence. Fortunately, we found another restaurant with great food and great service, so that we know that this place is not representative of Florence. We still want to come back to Florence for vacation, but definitely not...