Al Forno della Soffitta — Restaurant in Rome

Dining out should be more than just a meal — it should be an experience built on care, attention, and quality. Unfortunately, our visit to this restaurant was none of those things.

Let’s begin with the Diavolo 2.0 pizza — a dish that turned out to be shockingly over-seasoned. Not only were the toppings far too salty, but even the pizza dough itself was aggressively seasoned, to the point that it felt like chewing into a scoop of salt. The balance of flavors was completely off, and the saltiness was so intense that we couldn’t eat more than two slices.

The rigatoni bufala didn’t fare much better. Several pieces of pasta were undercooked, retaining a raw, chalky bite. The fried filet of baccalà was equally disappointing — the batter was soggy and almost uncooked, lacking any crispness or golden texture. It felt rushed, as if it had never touched properly hot oil.

However, what truly ruined the evening was the cold, inattentive service. Our assigned waiter — an Asian man with tattoos on his forearm — did not check on us even once during the meal. When he served our pizza, he dropped it on the table without a single word. No greeting, no “enjoy your meal,” no eye contact — just a dish placed down with indifference. His attitude throughout was aloof, almost hostile, and made us feel like we were an inconvenience rather than guests.

It wasn’t until we spoke up to a different staff member about the saltiness of the pizza that this waiter finally returned to our table — still offering no apology, no solution, and no effort to improve the experience.

We also noticed other tables being treated with more care. For example, other guests had their pizzas sliced by the waiter, while we had to specifically ask for ours to be cut. This inconsistency in service only added to the feeling of being completely overlooked.

To finish, the bill was delivered silently, and we waited another 10–15 minutes just to pay, again with no farewell, no acknowledgment of our complaints, and no sign of hospitality.

We paid full price for food that was poorly prepared and a service experience that felt dismissive at best. Not once did anyone apologize or attempt to make things right. For a place that likely prides itself on quality, this was an utter failure in both food and service. We left disappointed, frustrated, and...

Wow! Just back from an incredible 4-day trip to Rome, and I can confidently say that Al Forno Della Soffitta was the absolute highlight of our culinary journey. So much so, in fact, that we found ourselves drawn back four times! From the moment you step inside, you're enveloped in a warm and inviting atmosphere. The staff are genuinely friendly and make you feel like a local from the get-go. But let's talk about the food – because that's where Al Forno Della Soffitta truly shines. All their cheeses are made with fresh milk and do not use animal rennet. As a vegetarian, I was in food heaven. Their pizza is simply divine. The crust is that perfect balance of crispy and chewy, with a delightful hint of wood-fired smokiness. Each topping tasted incredibly fresh and flavorful. We sampled a few different varieties, and every single one was a masterpiece. The pasta dishes were equally impressive. Whether you're craving a classic Roman cacio e pepe or something a little more adventurous, you won't be disappointed. The pasta itself was cooked to al dente perfection, and the sauces were rich, authentic, and bursting with taste. You can tell they use high-quality ingredients and time-honored recipes. And then there's the tiramisu. Oh. My. Goodness. It's hands down the best tiramisu I've ever had. Light, creamy, with the perfect balance of coffee and cocoa – it's the ideal sweet ending to any meal. We may have ordered it every single time we visited... and we have absolutely no regrets! What truly sets Al Forno Della Soffitta apart is the consistent quality across the board. To have such exceptional food on every single visit speaks volumes about their dedication and passion. It's clear that they take immense pride in what they do, and it shines through...

We are in the process of developing a gourmet food tour of Italy so were craving a good Neapolitan Pizza and this spot was always busy whenever we wandered by so we popped in to give it a try.

We were to be seated by a staffer at a nice 4top in the middle of the restaurant but the Manager stepped in & nixed that and moved us to a cramped deuce that sat right next to a busy waiter station when there were clearly other 2tops available. We got up & asked the same staffer if we could move which he quickly obliged. Our server was busy yet relatively attentive and had a good working knowledge of the menu as well as spoke passable English.

Our pizza, the La Soffita, lived up to expectation and went quite well with the inexpensive Rosè we chose.. a dry finish yet fruit forward, just as we like.

When I tried to catch the Manager’s eye to convey our satisfaction with our meal he quickly dismissed us while surveying other tables to make sure all was well with their meals. Now, I get that we are just a couple of tourista’s but we are also paying customers who tip well but are also rather discerning when it comes to what venue we choose to promote. The manager’s attitude lends us to believe they don’t need, nor value, our business so we will mosdef look for another spot that doesn’t discriminate against tourists.

We have found the service in Italy to be excellent in general and found this experience to be sub-par despite the food being good.

Good food, bad...