RiccaPizza - San Giovanni — Restaurant in San Gimignano

Giving 5 for flavour the pizza had and 1 star for the lady who works there. Has no empathy for tourist it seems.

I usually don't leave negative reviews, but our experience at this pizza place was disappointing. The lady working at the counter was extremely rude and unprofessional. My friend was paying for our order and had already placed €5 on the counter. While he was getting the remaining 50 cents out of his pocket, the lady started making exaggerated, rude faces as if we were planning to shortchange her. We were buying 7 slices of pizza, not trying to skip out on the bill. Her reaction was completely uncalled for and made us feel very uncomfortable. It's a shame because the pizza itself was decent, but the service was terrible. A little patience and kindness go a long way in customer service, and unfortunately, that was...

Alert: unhygienic kitchen. When we arrived, an elderly man with a bandaged hand - with red stains - and a dog leash in his other hand was talking to guests in the customer area. What followed seems like an attempt to break as many hygiene rules as possible: he let go of the leash and the dog walked into the kitchen. Then, to our astonishment, he followed the dog into the kitchen, but not to get the dog away from there. Instead he started helping the other cook to prepare a pizza, without putting hygienic gloves on or even just washing his hands. Of course this cannot be. The pizzas were undercooked too, so there's a real health risk. This place should be...

Ricca Pizza is a culinary treasure in San Gimignano! The pizzas here are beyond delicious, boasting fresh, flavorful ingredients atop perfectly baked crusts. The cozy ambiance adds to the experience, making it an ideal spot for a casual meal. The service is prompt and friendly, reflecting the genuine passion for great food. Whether you’re a fan of classic Margheritas or adventurous with unique toppings, Ricca Pizza delivers an authentic taste of Italian pizza perfection. A must-visit for pizza enthusiasts exploring...