Aciugheta — Restaurant in Venice

I just went here to eat with my fiancé . I normally don’t leave bad reviews but I have to talk about this restaurant. The guy outside ( the host ) was amazing , funny and friendly and we really loved his vibe so we went inside for dinner. We ordered 4 things to taste the food : bruschette ( 3 little slices of soft bread warmed up on the oven , soggy ( “ not crispy “ with a COLD tomatoes sauce , acid as well if you know tomato sauces you know ) 5 $ , a mix salad for 4.5 $ that had 15 leafs and 3 baby tomatoes ( they didn’t even have balsamic vinegar) , but let’s get to the 3rd appetizer for 14 $ of baccalà mantecatto and white polenta ( 3 cubes not grilled or with a nice crispy skin ) , the baccalà was ok but it was like 4 forks of it for 14$ , the main appetizer was their so call “ red shrimp carpaccio “ , im not joking when I tell you that it was still frozen when I gave the first bite and I can’t called that carpaccio , sorry and it was 20$ for again 4 bites , we had a beer and a gin tonic , a water ( that we never even open ) for a total of 65$ … aside been overpriced the quality was really really low , the servers where funny though but the food a big disappointment. I believe that they are much better on pizzas but if what we taste is their pizza...

We ate here twice in the past few days. The food was pretty good both times, pizza, pasta and salads. The first night we had an excellent waiter, friendly and professional even though the restaurant was very busy. Tonight was a bit of a disaster - we had salads and mains. The salads came together, but my wife's pasta was delivered at least fifteen minutes before my pizza. Neighboring tables had their pizzas served to them even though they came well after we did. Our waiter, an older man, seemed to be avoiding me. I caught his eye and asked about my food, he said it would arrive soon. It didn't. My wife was mostly finished her meal by the time my pizza (undercooked) was delivered. I said I wasn't happy and the waiter said "it wasn't his fault, he just took the orders, he didn't prepare the food". No accountability, no ownership of the customer experience. Too bad, we liked the restaurant enough to return, even with all of the other restaurants in the immediate area. Our evening was spoiled, all due to the server not doing his job and not even trying to fix the problem. You can probably find better...

This place needs to reconsider keeping the employee that worked this morning, (African American female). We ate here two times the previous day. It was a nice place because it was right in front of our apartment that we stayed at. Unfortunately they were closed this morning at 0900 so we decided to buy some coffee and croissants and take a seat at their table quietly. She came out very rudely and clapping her hands at us like we were animals and told us no tourists allowed. We never write reviews but this behavior warranted this comment so hopefully the manager can take action because I'm sure they are going to want tourists investing in eating at this place. And top it all, we mistakenly forgot our coffee cup and my husband turned around and noticed she ended up throwing it us, and all the other tourists near by saw...