We dropped our bags in the morning to hold until checkin. We asked about the local bus, & the one man who spoke English said the ONLY way to ride the bus was to buy a 2-day pass. A few min later when we went to tourist information @ the station, we learned you could pay per ride, which is what we wanted. The next thing was checkin @ 2:25pm. The building we slept in was 4-5 blocks from reception, which we had no idea about, & we were rushed to drop off our bags because reception closed @ 8pm that day (even though the email I received upon booking said 9pm). We were catching the free shuttle @ 3pm & returning & 8:50pm from a local onsen. We ran to drop off our bags, & luckily they sent an employee with us to help, because it was 2 of us carrying 3 people’s bags since my father is handicapped. Lastly, when we got back @ night & fully inspected the room, we were amazed @ the newly renovated space! The decor, walls, flooring, toilets, etc. were brand new and clean. Unfortunately, they stopped there. The mattresses & bed frames were horrible. The mattresses were old, thin & slightly stained. The bunk bed frames were so old the front & back sagged so I was just lying on a bar that went across the middle. The bed springs were COVERED in rust, & I couldn’t believe that after the interior renovation they did, they hadn’t gotten new beds or mattresses. When we lied down, there was a dank aroma of rust & mildew. However, my mom loved the comforter. For $155/night, it just...
Read moreHighly, highly, highly recommended!!! I can only say about good stuff. Only regular bikes were available when I got there but the regular ones were in good condition and was as good as the electric ones. I had no difficulties getting around the whole Lake Kawaguchi area. I rented for 4hours at 1,400 yen which I think is very reasonably priced. I would have felt rushed if I rented it for 3 hours as you may need enough time to take pictures, get around multiple parks to embrace the scenery, and have lunch. The toilet is super clean too. So I recommend using the toilet here instead of the one at the bus station which is very crowded. The cafe is literally just few steps away. Ordered a cup of iced latte after riding, it’s delicious. The staff were very friendly too which made my experience extra positive and...
Read moreSuper clean shower rooms, toilets, and kitchen. Soap, shampoo, conditioner, handsoap, hairdryer, bath towel. Please don’t forget to bring your own tooth brush and tooth paste. But my room little bit dusty (room number 1), very thin and old mattress. Shaky old bunk bed. And sofa bed with little hole,stuffing foam came out from that little hole :’(
Friendly staff and cleaner. We arrived arround 10 pm and agoda failed to send me self check-in message, but thankfully 2 people near check in office help me to call the staff. And the male staff came to assist us. The property is about 5-8 minutes walk from check in office at...
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