Gyoza Izakaya YAMAZAKI — Restaurant in Osaka

I took my girl here thinking we were gonna have a nice evening and now im sleeping on the couch cause she is mad about how bad this place is. If you cherish your money and relationship don’t come here.

In all seriousness, I never thought i would post a review of a place but i felt a sense of responsibility to warn others before they go here. The only positive thing about this restaurant is their atmosphere it was lively and the decor was cool to see. Thats where all the good ends. We got here ordered our food using the QR code and we got our drinks pretty fast and we waited for our gyoza that this place is known for. We waited 40 minutes… and when it still didn’t come I ask the worker and she just looked at me like she had never heard about gyoza in her life. She then proceeded to go to the cook say something and just ignore our table for another 10-15 minutes. We watch other customers who came after us get served, i asked her again to just cancel our gyoza order so we can finish our drinks and leave. She acknowledged that remark but magically there was our gyoza coming out a minute later. I felt bad to not accept it since it was right in-front of me but thats where i made my last mistake. This gyoza was so bad i honestly regret stepping foot in this establishment. I could have made better food with frozen gyoza, a lighter and a tin can. The food was so oily and undercooked it was obvious they heard us trying to cancel our order and just took the half made dish and brought it out to us. The service here was so bad i can’t even put it into words, i felt like i was a bother to the workers asking where my food was. A simple “hey sorry there was a mix up or sorry just a little bit longer” i would have been understanding but we got nothing like that just ignored. We left the food, paid and ran out of there. The only fulfillment and satisfaction we got was from the combini food we ate after...

外国人として来店しましたが、店員の方が何度も「外人」と呼んでいるのを耳にし、非常に無礼で配慮に欠けると感じました。 日本における接客としてはあり得ない対応であり、今後の改善を強く望みます。

また、料理の品質も以前と比べて明らかに低下しており、大変残念でした。 特に餃子は油っぽくベチャベチャで、箸で持ち上げると崩れてしまうほど。以前のようなパリッとした食感はなく、食べにくかったです。

数ヶ月前に来店した際はとても美味しく感動したのですが、今回の訪問では料理もサービスも期待を大きく裏切られました。 接客態度と品質の両面での改善を心より願っています。

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我作為一位外國人前往用餐，但店員多次使用「外人」這樣的稱呼，讓我感到非常無禮且缺乏尊重。 這樣的態度在日本的接待服務中實在難以接受，我誠懇希望未來能有所改善。

此外，餐點品質也明顯比以前下降，讓人非常失望。 特別是餃子，整體油膩濕軟，用筷子一夾就碎，完全沒有過去那種酥脆口感，吃起來非常困難。

幾個月前我曾來過，當時的美味讓我印象深刻，但這次的經驗不論是餐點或服務都令人失望。 真心希望能在接待態度與料理品質上有所改善。

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As a foreign customer, I was shocked to hear the staff repeatedly using the term “gaijin” (a word often considered disrespectful toward foreigners). It felt extremely rude and lacking in cultural sensitivity. This level of service is unacceptable in Japan, and I sincerely hope it will be improved in the future.

In addition, the food quality has clearly declined compared to before. The gyoza were greasy and soggy, falling apart even when picked up with chopsticks. The crisp texture I once enjoyed was completely gone, making them hard to eat.

I visited a few months ago and was genuinely impressed by the taste, but this time, both the food and the service were a huge disappointment. I truly hope to see improvements in both hospitality and...

The venue looks super cute - gyoza was charred and and over oiled. And the beer lines are infected.

Considering gyoza is a speciality and beer goes with gyoza it's just sad that even the most basic of items are not completed correctly.

And of course the staff uniforms are filthy - buy black chefs aprons if you can't was them regularly.

Basic...