Eat-Alley Asakusa — Restaurant in Tokyo

We stumbled upon Eat Alley in Asakusa while wandering with a group of eight — hungry, without dinner plans, and trying (somewhat desperately) to meet a wide range of dietary needs. Between my severe gluten allergy (Celiac Disease), a seafood allergy, a vegetarian in our group, and three kids, we were not the easiest table to accommodate. And yet, Eat Alley was an absolute gift. The staff welcomed us warmly and took our needs seriously from the moment we sat down. I was especially impressed by their understanding of gluten cross-contamination. They offer both gluten-free pasta (which I had — and it was delicious) and a gluten-free pizza crust made with buckwheat flour imported from the Himalayas. While they use the same pizza oven for all their pizzas, they prepare the gluten-free crust on a separate tray to avoid contamination — a level of care that gave me real peace of mind. Everyone in our group left happy — the kids were content, the vegetarian had great options, and the food across the board was fresh, flavorful, and beautifully prepared. The service was excellent too: attentive, kind, and knowledgeable. After dinner, I had the chance to speak with the owner, who shared how passionate she is about creating a safe and welcoming space for those with dietary restrictions, especially people with Celiac Disease. Her dedication really shows — not just in the food, but in the thoughtfulness behind every step of the dining experience. If we have time before we leave Tokyo, I’d go back in a heartbeat to try their gluten-free buckwheat pizza crust. Highly recommended — especially for travelers with food restrictions looking for a safe, satisfying, and genuinely...

I recently visited this restaurant, and unfortunately, it left much to be desired. Upon entering, there was an unpleasant smell lingering in the air — not of food, but something vaguely off-putting. Though the staff were friendly at first, our waiter didn’t check on us after bringing the food, which meant I had to ask for basics like salt and pepper that weren’t on the table.

We ordered a bottle of wine, which the waiter opened but then left for us to serve ourselves — a small detail, but one that speaks to the overall inattentiveness of the service.

As for the food: it was passable, but far from impressive. The pizza with cheese and mushrooms was particularly underwhelming — very little cheese, minimal flavour, and honestly resembled something you might find in the frozen section of a supermarket.

The restroom situation was also unfortunate: located awkwardly in the middle of the dining area, it carried a strong smell of dampness. Cleaning products were left out in full view, scattered on the floor, giving the whole space more of a makeshift, domestic feel than that of a proper restaurant.

I feel genuinely sorry for anyone who thinks the food here is excellent — if this is their benchmark for Italian cuisine, they’ve clearly never had the real thing.

To be fair, this wasn’t my choice of venue — we ended up there because other Italian spots were full that day. Still, I was thoroughly disappointed by the experience, and the quality certainly didn’t justify the price. Not somewhere I’d recommend...

My recent visit to Eat Valley was, frankly, a deeply disappointing experience from start to finish. I had heard a few things, but nothing prepared me for the reality of this place. Let's talk about the staff first. "Uninterested" would be a generous description. They seemed utterly disengaged and borderline rude. Getting their attention felt like winning a lottery, and when you finally did, you were met with eye rolls and dismissive attitudes. Simple requests seemed like major inconveniences. There was no warmth, no helpfulness, just a general air of wanting to be anywhere but there. It truly soured the mood before the food even arrived. And speaking of food, the quantity served was shockingly poor, especially considering the prices. My dish arrived looking more like an appetizer than a main course. The few bites I did get were not worth the price tag. It felt like they were intentionally skimping on portions, leaving you hungry and feeling ripped off. My dining companions had similar complaints about their orders – tiny servings that left us wondering if we'd accidentally ordered from a children's menu. Combine the unpleasant service with the stingy portions, and you're left with a truly bad value for money. I left Eat Valley feeling both unsatisfied and annoyed. I strongly advise you to look elsewhere if you want decent service and a meal that will actually fill you up. Eat Valley needs to seriously rethink its approach to both staffing and...