Isomaru Suisan Roppongi — Restaurant in Tokyo

今夜、海外の友人と一緒に磯丸水産六本木店で食事をしましたが、これまで経験したことのないほど最悪な接客を受けました。

席に着いたばかりで、まだ店員から水が提供されていなかったので、自分の水を一口飲むと、キッチンから怖い男性スタッフ(70歳ぐらい)が突然きて、威圧的な態度で「水をしまえ、店の中で飲むな」と言われました。その態度はまるで説教するかのようで、すごく不快でした。

すぐに店長に話をしたいと言ったが、店長は不在とのこと。別の社員さん(ホール)に確認したところ、「彼はいつもこういう態度です」との返答がありました。正直驚きました。なぜこのような接客態度の悪い人を雇っているのでしょうか？給料安いだから？ 私は、この店の店長がちゃんとスタッフを管理しているのか疑問に思います。こんな人がレストランで働いているのではないでしょうか。

さらに、料理も新鮮さに欠けており、非常に美味しくなかったです。この人がキッチンで作ったものは、とてもまずいと感じました。二度とこの店には行きません。

中文翻译 我和海外的朋友一起在磯丸水産六本木店用餐，经历了前所未有的糟糕服务。

我们刚坐下，店员还没有提供水，我便喝了一口自己的水。结果，厨房里突然走出来一位大约 70 岁的男性工作人员，态度非常强硬地对我说：“把水收起来，不许在店里喝。” 他的态度就像是在训斥犯人一样，非常令人不快。

我当场要求见店长，但被告知店长不在。后来我向另一位负责大厅的员工确认情况，对方只是回答：“他平时就是这个态度。” 这让我感到非常震惊。为什么餐厅会雇佣这样服务态度极差的人？是因为工资便宜吗？ 我很怀疑这家店的店长是否有好好管理自己的员工，否则怎么会让这样的人在餐厅工作？

此外，食物也非常不新鲜，味道很差。这个人在厨房里做的食物，我觉得非常难吃。我绝不会再来这家店。

I had dinner at Isomaru Suisan Roppongi with an overseas friend, and we experienced the worst service ever.

We had just sat down, and no water had been provided yet. So, I took a sip of my own water. Suddenly, a male staff member, around 70 years old, came out of the kitchen with an intimidating attitude and told me, “Put your water away, you can’t drink that in the restaurant.” His tone was as if he was scolding a criminal, which made me extremely uncomfortable.

I immediately asked to speak with the manager, but was told that the manager was not present. When I asked another staff member working in the hall about the situation, they simply replied, “He’s always like that.” I was honestly shocked. Why would a restaurant hire someone with such terrible customer service? Is it because he is cheap labor? I seriously doubt whether the store manager is properly managing their staff. Otherwise, why would someone like this be working in a restaurant?

Moreover, the food was not fresh at all and tasted terrible. The dishes made by this person in the kitchen were absolutely awful. I will never come to this...

Came here with friends while on vacation. The atmosphere was lively, and they offered a good selection of beers, which added to the fun ambiance. However, while the food options were plentiful, the dishes themselves were just decent. It was enjoyable hanging out there, but the overall food experience left something to be desired. If you're looking for a great spot to grab drinks and enjoy the vibe, this place delivers, but manage your expectations when it comes...

Isomaru Suisan 磯丸水産 has many branches across Japan. It's a izakaya type of food with reasonable prices and good taste. The taste and quality is quite standard and never let you down. Price per person around ¥2,000. There are variety of menu ranging from fresh grilled seafoods, sashimi, sushi, grill fish, and taraba crab. Highly recommend for a gathering with friends or for drink with lot...