Starbucks Coffee - Shibuya Koen-dori Street — Restaurant in Tokyo

The person in charge of the register that name was not very good at handling orders. She seems like a trainee and got my order wrong, she asked for my order twice and I repeated it twice and very clearly and also the size of the drink I wished to get. She handed me the food in a bag and proceeded to instruct me to wait on the other end for my drink as it was being prepared.

And my order arrived in wrong size and of course I said I ordered for a venti size since it was a hot day, and I seldom complain about small things, but this small thing do matter if it was very simple and considering the amount I was waiting for an iced yuzu tea which is very easy to prepare. So the guy giving the drink asked if “do you have time to wait for a new drink to be prepared?” Of course not. Time is very important. So there they end up giving me a wrong size drink in two spearate paper bags. Whoever is in charge of this store, train your people well in handling orders. It was not even crowded and the baristas are...

Unfortunately, I am very disappointed. I told them to make my order with no sugar, and less milk. I got just a normal latte with a lot of milk and sweet as hell. I give it back and explain to them it should be not sweet and less milk. The second order was the same. Very sweet and has a lot of milk. I am not sure where was the problem, communication, or what. Of course, I have to throw my order to the trash. I couldn't drink it. Waste of money, and I hate it...

Decent coffee as any other Starbucks out there, cozy place, very tasty Chicken Teriyaki Sandwich. I’m from Indonesia & unfortunetaly we don’t have Chicken Teriyaki Sandwich on our Starbucks menu.

I definitely will come back here for it’s Chicken...