Roots Dessert Cafe — Restaurant in George Town

Staff were great, and dessert options were good but as some of the other reviews say - on the pricey side.

We came in approaching 9pm. We ordered the tiramisu and the nutella puff. Drinks wise we asked for a cappuccino. This was total 50+ MYR. I was told the nutella puff would take 15-20mins and chose to wait. The tiramisu and cappuccino came out pretty quickly. Tiramisu is very rich with a thick coating of cocoa powder on top. Tasted amazing, but definitely made us feel a bit sickly by the end of it. Cappuccino was good - coming from Melbourne where we loooove our coffees and are considered “coffee snobs” I’d say this reminded me of any coffee you’d get from a standard Melbourne cafe. Nutella puff eventually came - it was in the presentation of a terrarium - crushed oreo like biscuits acting like soil, decorative edible flowers, and fruits to act as the greenery. It was very cute - pictures could not do it justice. We expected a puff like choux pastry but it was more pastry puff like what they use for curry puffs. Still tasted amazing with the nutella in it and chocolate ice cream on top. The fruits were a nice fresh change from all the sweet. The puff was also still warm which was a nice contrast from the ice cream.

Overall it was a nice experience. I would come back to try the sodas. Was curious about the watermelon yakult combo!

FYI for foreigners - you can only pay by card via touch n go wallet/accounts - they don’t take card any other way so your only other option would be cash. I’ve found this common in many places...

Previously moving out from 72, Jalan A.S. Mansoor on 21st April 2025, this establishment was reopened on 1st May 2025 and serves as main branch providing variety of desserts to choose from. Long ago, this place was under the ownership of Hsieh Loong Goldsmith shop before it was taken over by current residents which was operational for more than eight years and still going strong. The environment is clean and cozy depending on their busy hours. The greyish floor and white wall gave a neutral tone against nature element of wooden furniture with dark brown windows sills and potted plants. The desserts are amazing and worth to try on. That’s the only highlight of their products. Their drinks and food have plenty of room for improvement. Perhaps they might change their menu picture to resemble their actual product before leaving customer disappointed. The establishment is open to catering as well. All foods and drinks are using halal supplied ingredients; thus this establishment is open to Muslim as well. Great place for solo eating or group gathering. The service is a bit disappointing as the establishment are understaffed, but they did their best to meet customer requirements. The establishment doesn’t have a ramp for wheelchair users although their toilet facilities are equipped with it. Car park is difficult to find during peak time. Overall, I don’t mind inviting my friends for dessert gathering after have main...

Vibe, aesthetic, comfortable and variations of food? Yea this cafe got you cover. Well however...

We ordered Ice Chocolate Mint (RM15), Ice Strawberry Milk (RM14), Cheese Baked Nachos (RM19) and Chocolate Pistachio Kunafa Cookies (RM12).

Well first the drink, I'd say it's acceptable. But for the price I was hoping for much better quality. The ice chocolate has the same taste and quality of the AikCheongM Chocolate Mint that I can get only for RM4.50. The Ice Strawberry Milk is fine.

Second the Cheese Baked Nachos. WHY THE PORTION IS SO SMALL. I mean I know it's a starter. But bro RM19 that's a rob in daylight fr. The taste? Absolute disappointment. I don't how to say this. But there are so many roadside stall that I know. That could offer a better quality and taste only for a fraction of a price compare to whatever this supposed to be.

The cookies. Yea this is haih disappointment. This is basically a double chocolate chip cookies. With a drizzle of random green stuff and pinch of pistachio. Taste? 3/10

So my conclusion, this is not it. The cafe might look attractive at first from outside. But the taste and quality they deliver is mid. Would not recommend, would not repeat and absolutely...