I think I am being rather generous with 2 star review. There was one redeeming moment but the rest was not that great.
The place is rather new to most of us, hence I've decided to jump the bandwagon to give it a try. Came by on 29/5/17 around 8.30pm and walked in thru the front door. There were two tables occupied on the ground floor, saw a lady in a 3 pax table waiving at the waiter, he came to me instead and sat me down. Lady was still waving as the waiter asked me of I'd be fine with the bar counter and I was. Had a tap on my shoulder and lo and behold my friends were on their date night and said hello. All this time, lady was still waving, so I gave the lady's hand a break and decided to point it out to the waiter that someone's asking for service. Off he went and I took a seat. Looked around for a minute or two, wait staffs zipping by and no one came to give me a menu. Then I realised, it's on the countertop leaning against the wall. I guess it's a casual joint so I've perused thru the menu.
Took another look around and no one came by to take my order or start me off with a drink or even explain what's the menu about. I mean I'm dying to be sold the place but zilch. I decided to take matters in my own hands and waves to one of the waiter who is quite tall. He sees me, and rushes over so I'm all settled to make an order but he zips past and picks the house phone. Odd I thought he did see me. Once he's done I tried to tell him I'd like to place an order, he zips past me again to the door to assist a 2 pax to their table. There was another waiter already assisting the 2 pax with their enquiry. I waved at the waiter once again and again was ignored whilst he was watching the enquiries being handled by his colleague.
I literally had to stare him in the eye as he walks past by and ask if I could place an order. To which he finally obliged. Ordered a pizza and root beer. The root beer came by, it was flat. I asked to change the root beer because it came poured out into a glass (didn't know it was cans), the waitress tells me "It's flat? But we just pour it out from the can.". And no offers of changing it or suggestong something else. By the way, I think your suppliers are giving you a bad supply of root beer, it's so flat even when I whisk my straw around to show the waitress, there wasn't any bubbles.
The food came, now onto the pizza. By Malaysian standard it is much better than a lot of places I've been to. Which is good but man, the dough is chewy and toothsome. The crust bottom tastes of burnt charcoal. The dough has no flavour whatsoever. It could have been a piece of cardboard and may have just worked the same. The toppings good though. Generous with cheese, chorizo and tomatoes. The tomatoes are also sliced thick and I can tastes the freshness. That's good.
So where's the redeeming quality? Remember my friends that's on their date night? Well they ordered a truffle pizza, and wanted to share a slice so I said sure. Whilst they were cutting a slice for me, I was awkwardly holding onto to a side plate. One of the waiter saw it and came to help to pass the plate. Good for you.
There was another incident whereby they wanted to ask me if I wanted to move from the bar to one of the smaller tables. It was a good intention, but the phrasing was not quite delicate. Waitress came to me and ask "Do you mind moving to the small table?" Again English may not be her main language, and it should have been "Sir, would you fee more comfortable sitting over there at the table?". Either way nice intention, but got to work on those phrasing. If this place charged less and in a less affluent neighbourhood, I'd probably give this part a miss mention. Good or bad, I leave it to the management to decide how to improve.
The rest of the night went out without further incidents. I'm being detailed so everyone can have a clear precise understanding of what to expect.
Would I come back? Yes if they tone down the amount of topping and focus on making a better...
Read moreCame here during my birthday at about 715pm, was told they were fully booked inside but so many tables were empty inside, upstairs was empty, downstairs had a few empty tables. I wouldn't mind a table upstairs. Was finally given a table downstairs after requesting and was told to leave in an hour.
After sitting down for 10 mins only managed to capture the attention of the servers to order. I ordered 2 pizzas for the meat to be put into 1 half of the pizza for my dad while the other just the usual vegetables. When the pizzas came, half was just a thin layer of cheese and bread for both pizzas. We ended up had to order a third pizza as how would one be satisfied with just cheese and bread on your birthday?
We also ordered sparkling water with lemon slices, first they came with normal water which we already ordered sparkling water why serve normal? Then when the sparkling water came, we had to reorder the lemon slices cause they forgotten about it.
When time came, we were chased out on the dot which it's understandable but the restaurant was still pretty empty upstairs.
For the price, venue and deco of the place being voted as one of the top places for pizzas, their service definitely was sub par, friends have also said quality of their service and food has gone down quite a lot. It won't be in my top choice for food anymore after this experience and would not recommend it for those who wish to have a wonderful...
Read moreMade a reservation for 2 and that went fine. We arrived just on time and got seated right away. We were on the outside but it's still indoors by their second kitchen so not in the main space. Apparently that's where I booked but I don't really recall, thought I asked to be inside. But this would be the reservation service's fault and not the restaurant's.
We ordered and got our food in a reasonable timeframe. We had to ask for water a few times. I think it was because they didn't have any clean cups and I think I was right because the cups came out hot. They could've just told us that so we could stop asking instead of thinking they were ignoring us because they weren't too busy where they couldn't get us water. It's not like they were rude or anything though, they were all nice.
The food was absolutely amazing! We both love the crust and the flavors on each of the pizzas. The nasi lemak was fascinating and definitely had to be eaten with a fork and knife. The others could still be picked up comfortably by the hand of you enjoy pizza that way. Will definitely be coming back.
Oh and parking can be an issue in this area. Try to arrive a bit early to try to find parking. Otherwise you can do valet too. There was an event outside so it was a little bit noisy but it didn't bother me personally. They did end up closing the door which made it quieter which my...
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