Exceptional Service by Chelsea - Efficient and Diligent!
I recently had the pleasure of dining here, and I must say that the standout feature of my visit was the exceptional service provided by Chelsea. She is a hardworking and fast-paced member of the staff who truly made my experience memorable.
Chelsea's work ethic and efficiency were evident from the moment I entered the restaurant. She swiftly attended to every customer's needs, ensuring that everyone received prompt and attentive service. Despite the restaurant being busy, Chelsea managed to maintain her composure and deliver a high level of service without any compromise.
Not only was Chelsea fast, but she was also incredibly diligent. She paid close attention to detail, ensuring that orders were accurate and delivered to the right tables. Her attentiveness created a seamless dining experience, and I felt well taken care of throughout my visit.
In addition to Chelsea's commendable service, the overall ambiance of the restaurant was delightful. The cleanliness and cozy atmosphere added to the enjoyment of the dining experience. The well-chosen music further enhanced the mood and made for a pleasant backdrop to conversations.
The fast service provided by Chelsea and the rest of the staff was truly impressive. Despite the bustling nature of the restaurant, I never had to wait long for my order to be taken or for my food to arrive. The efficiency of the team allowed for a smooth dining experience, and I appreciated their attentiveness to time.
Overall, my experience at this restaurant was exceptional, thanks in large part to Chelsea's hardworking and fast service. I highly recommend this establishment to anyone seeking a combination of efficiency, great ambiance, and delicious food. Kudos to Chelsea for her remarkable dedication, and a big thank you to the entire staff for making my visit memorable. I will definitely...
Read moreFellow Malaccans, don't get excited in trying this new place 1st, they're not up to the games yet. Arrived at 5:30pm, nobody attended us, got our own seat, ordered after 15mins, called the 1St waiter, took our paper & walk away quietly, went to check the menu then came back to tell us 2 items not available coldly, went off. We changed our choice, called for another waiter, went off quietly too. The restaurant was just half full at that time. 30mins passed no food nor drinks were served, After watching all the tables filled up & enjoying their food, we decided to ask, the 1st waitress just said wait awhile, went off, did nothing. Another 10mins passed, my husband asked one of thr captain where's our order, he went off without responding, just look panic, another 5 mins, he asked the same captain again, he didn't seems to know what to do, just went off looking lost. So we decided to walk off. Went to Brew House. The waiter came after 3 mins with the menu, stood while waiting for us to order, repeated our order, the drinks & food came after 5 mins!!! Thanks Brew House!!! You save...
Read moreWorkers are unattentive. When we arrived,no one attended to us,so we made our own way to get ourselves a table. It took some time to get the attention of the waiters to give us our menu.
We ordered the Italian family package, with spaghetti aglio olio (below average, and spicy) and spaghetti bolognese (also below average). We quite enjoyed our mushroom soup though. Garlic bread was Ok, but served cold. Pizza was OK.
Additionally ordered Pork chop,which was not up to expectation. It was not juicy, rather dry and abit tough.
Pork burger is nice ! I think I'm just going to stick to this.
We very much enjoyed the Choco lava too.
I will recommend the pork burger and choco lava cake for now. Haven't had a chance to try the other items on the menu yet as the selections are pretty extensive. Pricing is reasonable too. Ambience is good.
They need to improve the frontline, workers need to be more attentive. Some of the food quality should be...
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